Premium Lawn & Landscape

Cathy Camp 

on Angi

9 years ago

Tree company let me believe over the phone that they would do the work that week but actually scheduled the work to be done three weeks later. I would hire again if I get a confirmed date up front on the telephone. If they cannot do this I will find someone that can. Large tree branches broke and need to removed 

Manav Kainth 

on Angi

9 years ago

Premium would provide mowing services when they serviced the common areas. They used the larger mowers to mow my town house front and back yards. Where the mower could not fit they used weed whackers. While using the weed whackers they would not pay attention and would cut areas too short causing them to die during the hot summer months. There were on occasion times when they would not clean the trimmings before they left. I contacted the office manager, account manager, and owner on multiple occasions to get the issues addr... read more

Don Petersburg 

on Angi

9 years ago

We were told Premium Lawn and Landscape is our contracted snow removal service provider to plow our townhome community. NOT ONCE did they come through and plow during the storm. They communicated ONLY ONCE to say they "should be there today." That was YESTERDAY, Sunday (Jan. 24) morning. It is now almost 4:30PM MONDAY (Jan. /25) afternoon and still no sight of them. Everyone finally conceded we will have to do this ourselves. Premium Lawn and Landscape Service was a no-show. The neighbors are outside with shovels trying to... read more

Daniel Cottrell 

on Angi

9 years ago

This was a horrible experience. Although the project manager was advertised as experienced it ended up that he had little to know experience building retaining walls. The first time the walls were built they were leaning and not straight. They had to tear down and rebuild half the project. They purchased the wrong type of block to make the retaining walls and modified them to work however on areas were you could see both sides of the block walls the back sides look bad. All though everything seemed clear during 2 different w... read more

Susan Jewell 

on Angi

9 years ago

The project went terribly and is still not done. The contractor did not tell me many critical details, so I did not get what I asked for in many ways.This ordeal has been going on now for almost a year trying to get the project finished, and the project falls more apart every month. The project was supposed to be completed in November 2014, but there were problems that I wanted resolved, so I had a punch list for them to finish. While we were haggling over that, within a few months of supposed completion, many parts of the n... read more

Beth Elliot 

on Angi

9 years ago

I We had a general design diagram but kept asking for a visual of what the finished project would look like. I provided pictures from the EP Henry catalog I was provided to show them what we were expecting. There were multiple delays and months later we still did not have a finished patio. The steps that were built kept sinking and had to be redone numerous times. For some unknown reason the pavers used for the steps themselves would not stay glued down. Premium came out on a couple of occassions and attempted to glue them b... read more

Bryan Collins 

on Angi

10 years ago

Peter, from Premium Lawn & Landscape came out and walked our yard, taking notes on what we wanted done, and sent us an estimate a couple days later. After multiple rounds of me changing my mind, and him re-writing estimates, work began around the 6th of July. Work took about four-days in total and we have already received numerous compliments from our neighbors on the new retaining wall, and we love the way the front gardens look now that the older hedges have been removed. There was a lot more work we initially planned, but... read more

Thomas Bronez 

on Angi

10 years ago

We asked PLL to address poor lawn along both sides of sidewalk. PLL recommended sod but would not guarantee it. We decided to include4"-6" of top soil to the installation to assure good soil quality for the sod and proceeded. PLL-installed sod looks bad and continues to worsen. Had several email and telephone exchanges with PLL with deteriorating effects: * PLL says it is not their problem, they provided good sod and good installation. PLL says it will look better eventually. But I have a crappy lawn to show for my $1300, so... read more

Karina Blunt 

on Angi

10 years ago

This is our third year as a customer and we've still continued having problems with them mowing all areas of our property. Part of the reason that we've hired the service is because we are limited on our free time, which means we also don't have the time to call weekly about areas missed. After the first several times of correcting, we just hope for the best. Additionally, we've asked the last two years in a row to switch our mowing from Monday to mid or late week so that the grass is shorter and our young children can play ... read more