Pro-spect Inspection Services DE

Carolyn F. 

on Yelp

9 months ago

Please DO NOT use this company for a home inspection, even if your agent recommends this company. Do your homework and find a better company. The inspector missed SO many things that were clearly shown in his pictures in the report, but never addressed in the actual report. Having to buy the house site-unseen, we relied on their ability to do a thorough report and they did not. We are now out tens of thousands of dollars partially because of their negligence. PLEASE USE A DIFFERENT HOME INSPECTOR! Forced to give one star, bu... read more

Shelby G. 

on Yelp

a year ago

Ran thru the home missed everything from broken appliances to a broken heating and air system. Any attempts to have it re done by someone who cared I was treated poorly. Backed his employee didn't care what I said. Please use someone else. This business cannot be trusted 

John B. 

on Yelp

a year ago

I have been through several inspections and Pro-spect is by far the worst. The inspectors are incompetent, negligent and lazy. They missed major issues with critical systems that cost us thousands of dollars down the road. They are sure to put plenty of small print in their contract to have zero accountability for their awful deliverable. Giving them one star is incredibly generous. DO NOT USE THEM 

Bruce G. 

on Yelp

a year ago

I used this company last spring for a home purchase. My family felt that we were treated a little like thieves. We did not pay up front on the day of the inspection. We did pay the next day however. Early in the morning following the inspection day, the inspector called us to say they did not get their money. This was followed by their office calling to ask the same question. It should be noted that the customer can not access the report until Pro-spect is paid. We fully intended to pay the day after the inspection. ... read more

Rita C. 

on Yelp

3 years ago

Potential clients beware! Shawn did an inspection for me in January to the tune of $796. His report was not thorough, as it omitted quite a bit of pertinent information, such as whether or not the heater was working. Also, the report was redundant in that he mentioned the same problem several times throughout the report. This was confusing to me, and he was apathetic about making the report concise. I got the feeling he made the report lengthy intentionally so that I could feel like I got my money's worth out of his ins... read more

F N. 

on Yelp

3 years ago

missed major problems and incorrectly identified others. Neither the inspection nor the report was through. The company is very unprofessional, they pester you to pay upfront once we did they never returned any phone calls even though they promised multiple times. We called to complain about the quality of their inspection they promised to have management call back, never did. Called again, they sent us a form to fill out. Called again requesting they honor their guarantee, they said we waited too long, even though we called... read more

Michelle T. 

on Yelp

4 years ago

Don't waste your money you won't get an accurate or professional inspection . Missed major material defects in a home that was an long distance transaction . The accuracy of an inspection was needed to ensure home was structurally safe . It was not this discovered after purchase and they refused to stand by their guarantee or own any of the responsibility for not noting major issues . Seems they are not responsible for anything except collecting your money ! check their BBB rating check county court records view lawsui... read more

Mike M. 

on Yelp

4 years ago

this company did a home inspection for my girlfriend. absolutely horrible job. not thorough at all. they missed several obvious issues, including clogged gutters. a water leak and every door in the house not working even though this company certified they were in perfect working order. the door handles on these doors aren't even properly mounted, and most will not even close properly. we have requested a refund since they dud not perform the job to standards and will be filing a complaint w the state. i would not recomme... read more

South S. 

on Yelp

4 years ago

Shocked after my move in, there was so much the inspector did not find, the house leaked from the prior owners and drywall was fixed . after i was in, and different light came in you can tell the ceiling drywall was so uneven and patched from prior water damage, the windows leaked not caught, there in a ton of moisture in the house, garage disposal was clogged and backed up, same on dishwasher. outside from side of house leaked, outlet that did not work, i never use them again