Proline Plumbing & Sewer

Julie W. 

on Yelp

7 years ago

Tyrone Miles came to my house to investigate a leak in the basement. He cut two holes into my ceiling then said that the leak was due to the tiling in the upstairs bathroom. Obviously, he did not look close enough because there was a huge hole in the pipe that was exposed as a result of him cutting the sheetrock out. I had to have another plumber come out to do the repairs. I will not use this company nor would I ever recommend them to anyone else. 

Edward L. 

on Yelp

7 years ago

Buyer beware! I do not recommend Proline plumbing for two reasons. 1. $125 for an estimate that took 10-15 minutes is unreasonable. 2. The quote I received off of that visit was nearly twice as much as I received from another service or online research. I contacted Proline to work through this with them and they declined to refund my money or revise the quote. First - I knew and agreed to the $125 but expected a thorough evaluation of my pressure regulator valve. From talking to other plumbers these valves typically last 10... read more

Corinna M. 

on Yelp

7 years ago

I asked for someone to help install a hands-free motion sensor faucet in our in home daycare bathroom and they were unable to help us. I do not think it was fair that they charged us $135 and were only in our home less than 2 minutes and did nothing. I was told that a manager would call me to discuss the fee and was hoping to at least get credit for future service but nobody called me. The technicians were rude and said that our home (which was built in the 70s) was too old and not worth it to invest a new sink that would be... read more

Tracey H. 

on Yelp

7 years ago

Negative stars. My water heater developed ebola and leaked a ton of gas into my house the wee hours of the 4th of July. Emergency gas guys, blahblahblah, and finally my home warranty co. dispatched Proline. (PS, one of the NW Nat gas guys was a former water heater installer and posited it wasn't a big deal to switch the existing heater out.) Anyhoo, the Proline tech came out and told me a standard tank (like the one in the back of his truck) wouldn't fit under the house to replace the old tank, that I required a "specialty i... read more

Dani S. 

on Yelp

7 years ago

Here's the deal Lisa Your technicians didn't even step into our house. And they said they were certified to look at septic systems when I called for emergency services. But even bigger issue, why wouldn't your managers call me back? Three messages no call back. Obviously they have their money and don't care. 

Tracy B. 

on Yelp

7 years ago

Completely unprofessional. After having bad experience with one plumber, Tony, the next time they sent a better one who was competent. A third visit was scheduled and Tony shows up after my specific request he never come to our home again. We had been without toilets, showers etc for a week by this time. He does little except calls another company for pump out. I pay that company. I call his boss, who says he's on the road will call me back in the morning. He doesn't call me. Tony does. He says he's done $ 4,500 plumbing so... read more

James R. 

on Yelp

7 years ago

ProLine Plumbing LLC was hired by my warranty company to repair a leaking water heater in my home. The warranty company is Fidelity National Home Warranty. MY RATING for both is Negative 1 billion stars!!!!! I want to warn everyone about both of these companies. They are apparently working together to cheat, scam and lie to people! Proline showed up to look at my water heater and they could obviously see it was leaking and agreed it needed replaced. Soon after they left, I got a call from the warrant company and was told my ... read more

Donene D. 

on Yelp

8 years ago

We have heard they do good standard plumbing work, but don't let them convince you they specialize in complicated leak detection work, because frankly they didn't know what it meant when they showed up at our door and I asked them what their methodology was for leak detection.... But then again no one in the area has the expertise and training utilizing expensive, sophisticated equipment to find difficult mystery leaks outside of two plumbing connected detached residences separated by a rockfall. American Leak Detection Serv... read more

Christopher T. 

on Yelp

8 years ago

They came to fix my water heater (which connects with my heating system), and I had to wait two weeks for a piece of equipment to arrive. Luckily I was able to use electrical tape to keep it together during those two weeks. After they put the replacement in, it worked briefly and then went out. I am without heat and hot water and they were unable to send someone out for an emergency call. They closed the service and charged my home warranty company, despite having broken my water heater.