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3214 NE 58th St, Vancouver, WA, 98663, United States
Get directionsHad Proline come out to check out a few issues that we had and they resolved them in a timely manner. Special shout-out to Ashley in the office for being patient with us when we had questions about the work being done and Chris who was extra thorough! We really appreciate the whole team at Proline and will definitely be using them in the future for any of our plumbing needs!
Business response:
Thank you for sharing your experience Ian. We love hearing from our valued customers!
I highly recommend Proline Plumbing, with a special emphasis on Chris' excellent service. The level of professionalism, timeliness, and amazing communication with Proline was stress free & welcoming. Chris was so pleasant, professional, communicated well with us, was very patient, and fixed our problem. We would most definitely use their service again.
Business response:
Thank you Margaret. Your kind words mean so much to us! We appreciate your business.
Chris did a great job. Was fast, showed up on time and fixed our water issue. He explained how to use our new system and was very helpful.
Business response:
Thank you for the kind review Kelly. We are very blessed to have Chris on our team :)
I would give 5 stars for Timeliness, Professionalism amd Problem resolution. Very kind as well. It's a rare commodity these days to find a company the from the first phone call to technician that has amazing customer service and treats their customers the right way!
Business response:
Patti, We are very pleased you had a great experience. Thank you for sharing. :)
I have used Proline now multiple times and I will not use anyone else. They've been great, done quality work, and have always kept me informed on what was going on. I recently had a drainage problem on my new house and my insurance company sent out Sundance. After sitting in the driveway for most of the 3 hours he was here, he told me the plumbing needed to be redone to fix it and left. Proline comes in and quickly fixes the problem, they just snaked the drain and found a clog. Its amazing when you do the job right and not ... read more
Business response:
Thank you for your kind review Nicholas. We look forward to working with you again!
I have had Tyrone to my hair salon, and recommended him in a real estate transaction and can not say enough good things about him and his expertise. Now I've needed him at hone for a drain line replacement and again, his knowledge and friendless takes the sting of what needs to be done less. I know he will repair everything!! Proline you have a fabulous plumber within your company!! Thank you
Business response:
Thank you for your kind words Angie. I will let Tyrone know to keep up the good work!
Joe came to the house and gaved me a bid to add a gas line so we can have a gas range. No doubt he knows hes work and he was very friendly and nice. The reason I'm given them 3 stars is because I paid $69 for a professional inspection prior the job being done so I could figure out if I could I afford it. When I thought the work was done he came up with a supply line problem and another $1100 on top of the $530 that I already paid, I which I wish I would of known that ahead since I paid for a PROFESSIONAL inspection prior the... read more
Business response:
Hi Arlene, We appreciate your feedback. Joe initially came on site to provide you with an estimate to run a new gas line for a range, not an entire home inspection. When the gas was turned back on after the new line was installed he detected a leak. The leak was located on the line on the opposite side of the crawl space from where the work was completed. Joe had no reason to be in this area of your crawl space prior to leak detection. The gas pipe had deteriorated after years of sitting on the ground. Joe was happy to ... read more
We got very good service from Proline Plumbing. Chris arrived during the service window and entered the house with a mask on due to the covid-19 pandemic. He and his partner Alex (who did NOT wear a mask costing them one star) were very diligent in assessing the problem and ultimately fixing it. We will ask for Chris to come back to address a couple of other challenges with the plumbing in our house.
Business response:
Thank you for taking the time to leave a review. I am glad we were able to get you up and running again! I will pass along your feedback.
Our hot water heater stopped working On Thursday . As we have a homeowners service policy, we made a claim. We were initially assigned a plumbing company who couldn't even come out to assess for a week. As this was unacceptable, we requested a new vendor, and was assigned Proline. They scheduled us right away on Friday. Unfortunately, the water heater was dead and had to be replaced. By Monday, the estimate was approved, and the water heater was replaced on Tuesday, long before the other company would have even been he... read more
Business response:
Hi Kate, I am so glad you were happy with our service. Enjoy your new water heater!
Proline Plumbing & Sewer has a 4.3 star rating with 656 reviews.
Proline Plumbing & Sewer is open now. It is open 24/7.