Randy Marion Honda

R Foster 

on DealerRater

4 years ago

"We have used Gerry Wood exclusively to service our Hondas..." We have used Gerry Wood exclusively to service our Hondas since we moved to Salisbury 18 years ago, and we would not trust them to any other shop. We have used GW for everything from a basic service to an engine swap (after 300,000 miles), and have never experienced a problem. 

reviewer 

on DealerRater

4 years ago

"Called to inquire about a vehicle and was told I would..." Called to inquire about a vehicle and was told I would receive a call back when a salesperson became available. I waited over two hours and did not receive a call, so I called back and asked for a sales manager. The sales manager quoted me a price over $8,000 more than the price listed on their official website. While there is a disclaimer stating retail prices do not include dealer added equipment, there was no mention of add-ons in the listing, which comes off as ... read more

vanpet 

on DealerRater

4 years ago

"Good sale personality,however, made agreement on the..." Good sale personality, however, made agreement on the deal with trade in, $10k down, 0% APR, went back a couple days later to get tag transfer, the dealer ask for $1k more. Also said that I was not qualify for any Honda finance. I have a credit score of 801, and if I am not qualified, who will? So I take it as a lie. 

Matcomancaleb 

on DealerRater

4 years ago

"Absolutely terrible after paying a deposit to lock in..." Absolutely terrible after paying a deposit to lock in Vehicle and deal the price changed when the car arrived and after not agreeing to the new terms I was assured I could receive my deposit back in full by two staff members but it wasn't available until the following day. Upon returning to collect my deposit I was only given partial credit unless I'd agree to put it towards another car. So I spent a little over 300 dollars to not purchase a car from them. 

Carsvans1 

on DealerRater

5 years ago

"Did the repair on the 900th recall we've had with our..." Did the repair on the 900th recall we've had with our vehicle. Recalls are annoying but this place gets it done! Also fixed my glove box free of charge (probably because they felt bad for me). Thank you!!!! 

EricGroves 

on DealerRater

5 years ago

"Been going for three years always professional and..." Been going for three years always professional and courteous. But since there is a twenty five words minimum for leaving a review i guess i will just start typing a big run on sentence to fill in the void of unnecessary words that didn't need to be typed meaningless reading that needed not read oh man it seems to have gotten away from me couldn't stop typing sorry to waste youre time reading this nonsense. 

Firefighter 

on DealerRater

5 years ago

"Horrible place. Bought a car back in 2013 from them...." Horrible place. Bought a car back in 2013 from them. Engine blown due to no oil after serviced here and their team didn't tighten the plug completely, no help at all or accountability. The service manager and salesman I dealt with explained how the car was like a piece of bread and had an expiration date. Since the warranty was just 30 days expired, yet never even hit 50k mileage warranty. Continued to laugh and tell me I should've opted for the extended warranty. No ... read more

cakes 

on DealerRater

5 years ago

"salesman was friendly" follow up was not so great. they never notified my insurance company. I am not sure if they notified the DMV. waiting for return call . 

Spmckinney13 

on DealerRater

5 years ago

"Year's I've been going to dealerships this was the worse..." Year's I've been going to dealerships this was the worse I've been too. The salesman was very disrespectful and needs training. Was invited to come back with a better experience from the manager but unfortunately, they lost my business.