RealManage - Houston

Name: RealManage - Houston
Address: 16000 Barkers Point Ln #250, Houston, TX, 77079, US
Telephone: (866) 473-2573
Price range: $$
Rating: 4.9

4.9

★★

260 reviews

|Real Estate|Houston, TX 77079 United States

16000 Barkers Point Ln #250, Houston, TX 77079 United States

(866) 473-2573

https://www.realmanage.com/office-locations/hoa-management-services-houston/

Property Management, Real Estate Services

Closed now

About

RealManage is proud to be named to the prestigious Inc. 5000 list as one of the fastest-growing private companies in the country. For over 30 years, we have provided innovative HOA management services to community associations of all types and sizes, including homeowner associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and large master-planned communities. With our community management solutions and the industry’s top leading experts, RealManage is equipped to answer questions quickly and accurately while offering the highest level of transparency, visibility, and personalized service to community associations. The RealManage HOA an

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4.9

★★

260 reviews

5★239

4★16

3★4

2★0

1★1

Reviews(22)

Google Reviews(238)

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davidroygrant@aol.com review for RealManage - Houston

davidroygrant@aol.com on Birdeye

★★

3 months ago

Kristine Sharara has been the account manager for my HOA here in Country Village for several months now. I’m very impressed by how efficient, friendly and professional she has been. As the Custodian for the HOA, I have depended on Ms Sharara to help complete many tasks and work together with our contracted vendors. She has been a valued part of our team here in Country Village.

Business Response:

Thank you so much for your kind words, David. We really appreciate you taking the time to share your experience with us.

Carolyn D. review for RealManage - Houston

Carolyn D. on Birdeye

★★

a year ago

I recently bought a unit at the St. Germain and Jennifer K. has been amazing. She is efficient, accessible, and a delight to work with. Her customer service is top notch. I can wait to move in.

Business Response:

Carolyn - Thank you for your 5-star review and feedback regarding your experience. Happy to see that Jennifer is doing an awesome job!

Robert H on BBB

★★

a year ago

My name is *** *******, I am the Associate Regional Director for the State Department's Office of Foreign Missions in the Central US and I am responsible for the support and oversight of foreign diplomats in 8 states of the central and SW United States. I have immensely enjoyed living in the Orchard Lakes Estates housing sub-division in Sugar Land, Texas since 2005, but under Vanessa's and Real Manage guidance, life here has been even better - really due largely to Vanessa's great customer service and follow-up within hours. Even though I am 71 and a certifiable antique dinosaur, that does not mean I can't enjoy and immensely appreciate the World Class and always "Same Day" customer service capably and very professionally provided by Real Manage employee Vanessa M*****, who is in charge of the oversight of our community for the Orchard Lakes Association (HOA) Board of Directors. Vanessa is an EXCEPTIONAL employee who is worth her weight in gold bullion to Real Manage (they are certainly lucky to have her), the Orchard Lakes HOA, and more importantly to the 550 home owners and their families who call Orchard Lakes "Home." Vanessa always promptly picks up her phone, or if out ,or on a call, she has the business courtesy to quickly return calls and messages, a rare trait with employees from the younger generations like hers. As a case in point, the recent Killer Deep-Freeze in late February killed my already dying 20 year old roof, leading to water damage issues in my home, already devastated by four ruptured water pipes in my attic and with no available plumbers in sight. When I submitted my request for a quick replacement of my roof, even though she had 30 days to respond, Vanessa was my angel, as she approved the work overnight. More recently, she provided almost instantaneous follow-up with an issue with the HOA Architectural Committee, and despite my other woes, Vanessa did the impossible, by making me smile with happiness. I thought employees like Vanessa were almost extinct and limited to my dwindling generation, but even old men make mistakes, and I was wrong. Vanessa is the Real McCoy and a polished gem who would be a catch for any corporation. She is the BEST, and Real-Manage is too, as I have seen several management companies come and go, and none could burn a candle to the great customer service and professional cooperation and oversight offered by them. Bravo Zulu from a retired Naval Officer and Vietnam War combat veteran. *** *******

m pamp o. review for RealManage - Houston

m pamp o. on Birdeye

★★

a year ago

Jennifer at the St Germain is the best! Enough said.

Business Response:

Thank you for your 5-star review and feedback regarding your experience with Jennifer at St. Germain!

mike a. on Birdeye

★★

a year ago

Wendy and the Houston team are a great Management group for our neighborhood. Response to questions is quick and liaison with contractors insures we have qualified contractors to maintain facilities and grounds. Kirby Lake Board

Business Response:

Wendy sounds like she needs 6 stars instead of 5! Awesome to see that she and the rest of the team are doing a great job helping you and your community out!

Numsen H. review for RealManage - Houston

Numsen H. on Birdeye

★★

a year ago

Our community's staff did a great job in 2020, especially given the pandemic.

Business Response:

Thank you so much, Numsen. We really appreciate you taking the time out to share your feedback with us!

Heath D. review for RealManage - Houston

Heath D. on Birdeye

★★

a year ago

I was on the board at our HOA for a number of years and worked with Jessica Riggs. She did an excellent job. Always responsive and on her game. Super very easy to work with. I would highly recommend them.

Business Response:

Thank you so much for your positive feedback, Heather! We are so happy Jessica has been on her game and very easy to work with!

Garry B. on Birdeye

★★

3 years ago

I've contacted Maria Leal 4 or 5 times and she has always been very responsive. When outside companies (like the recycler) were involved she contacted them.

Business Response:

Garry - Thank you for your 5-star review. We are happy to hear that Maria and your management team have been super responsive. We look forward to continuing to work with you!

Dan D on BBB

★★

3 years ago

Vanessa helped me at every turn and was a very pleasant and easy to work with partner. She allowed me the flexibility I needed and helped me through my situation with care and compassion. She is the BOMB!

Business Response:

Hello, ***. Thank you for sharing your experience regarding the service you received. We're glad to hear that Vanessa has been helpful and a true professional in every way to assist you with a situation. We will be sure to share your feedback with the team.