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Red Bank Veterinary Hospital (RBVH) - Tinton Falls
- Emergency Medicine
- Red Bank, NJ
About this business
Location details
100 Schulz Drive, Red Bank, NJ, 07701, United States
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BE AWARE OF THIS HOSPITAL! It is evident that the doctors of this hospital are only interested in generating a profit and will place the health and wellbeing of the patients' pets in second place. I brought my beloved golden doodle Lucia in for emergency treatment following a harrowing car accident and was met with blatant disregard and incompetence. Not only did the doctors perform a surgery on my dog without informing me of all the potential risks leading to several infections on my dog's leg (multiple 1 hour trips and add... read more
Business response:
We are deeply sorry to hear about your negative experience at Red Bank Veterinary Hospital and the issues you encountered with Lucia's treatment. We take all feedback seriously and would like to address your concerns directly. In reviewing Lucia's medical chart, it appears that Dr. Mansuri and the surgery team were in constant communication with you throughout the process. They discussed all possible outcomes and potential complications associated with the orthopedic surgery that was performed on Lucia. We understand your f... read more
Dear Dr. Glass and the Red Bank Animal Hospital Team, I'm writing to express my deep disappointment and concern regarding the care my dog received during our recent visit. This letter is not written lightly. I have known and trusted Dr. Glass and Red Bank Animal Hospital for over 20 years, which is why I turned to you during a particularly challenging time. I expected thoughtful guidance, honest communication, and care rooted in compassion and expertise. What I experienced instead left me grieving, blindsided, and financial... read more
Business response:
Hi Elizabeth, thank you for sharing your experience with us. We are truly sorry for your loss and our condolences go out to you and your family. We are unable to locate your account with the information provided. Please contact our client liaisons at clientliaison@rbvh.net, we would like to discuss this further.
I am writing to express my deep dissatisfaction and emotional distress regarding the care my Doberman received at your facility. Unfortunately, my experience with your hospital has left me devastated, and I feel compelled to share the details of my experience. I brought my dog in with high hopes for his recovery after a surgery, believing that the hospital would provide the necessary care and attention he required. I had experienced a similar situation at another hospital in Philadelphia, where my pet successfully recovered... read more
Business response:
We are deeply sorry for what you experienced at RBVH. Your feedback is important to us, and we take your concerns very seriously. We understand how difficult it can be to lose a beloved pet, and we sincerely apologize that your experience with us was not up to the standard you expected. We strive to provide the best possible care for all animals entrusted to us, and we regret that we fell short in this instance. We acknowledge your concerns about the lack of updates and clear communication during your dog's treatment. We als... read more
I DO NOT RECOMMEND RBVH. I WILL NEVER FORGIVE YOU.. YOU SAID SHE WAS FIGHTING THE SEDATION- I WANTED TO GIVE HER A CHANCE AND YOU STOLE THAT FROM ME. March 13, 2021, I brought my fancy rat, Pickles to get euthanized. She had a tumor and declining health. Although I don't remember the exact verbiage of my lengthy google review posted in 2021 that has since disappeared - I will always remember my experience: I was not allowed in the room, you guys said euthanizing a rat was traumatic as its not a normal procedure. I waited 2... read more
Business response:
Hi Tiara, We are deeply sorry to hear about the distressing experience you've described, and we want to express our sincere condolences for the loss of Pickles. We understand how difficult and emotional this situation must have been for you. Secondly, we want to clarify that we are not authorized to remove any reviews from any platform. All reviews, positive or negative, remain on these platforms unless removed by the reviewer or the platform itself. We assure you that all our procedures are carried out with the utmost care... read more
My dog, Luna, was with me and my mom for about 3 years. Luna was a rescue from Castle of Dreams and was originally a backyard breeder dog. Although Luna had her quirks from her previous situation, she was an amazing dog and made strides in a home where she was surrounded by love, patience, and stability. Luna was having multiple different issues that were affecting her health. It was determined that Luna had a multi-organ medical problem. On May 16th, 2025, while Luna was on a car ride with me, as I was driving, Luna laid ... read more
Business response:
Hi Brian, we are very sorry for the experience you had with us. We would like to offer our deepest condolences to you and your family for your loss. Luna was a beautiful girl. If you would like to discuss further, please don't hesitate to contact our client liaisons at clientliaison@rbvh.net.
Traumatic Euthanasia Experience at RBVH (Vet: Jolene Lauer) I'm sharing this painful experience with the hope that when the time comes, other pet parents can make an informed decision that will result in the passing of their beloved companion with the peace and dignity they deserve. On Saturday, May 17, 2025, we made the agonizing decision to bring our beautiful rescue German Shepherd, Luna, to the ER of Red Bank Veterinary Hospital, Red Bank, NJ (vet was Jolene Lauer) for a peaceful passing. Luna had multi-organ issues, ... read more
Business response:
Your feedback is important to us. We are truly sorry for the traumatic experience you and Luna had at RBVH. We understand how difficult and emotional the decision to euthanize a beloved pet can be, and we deeply regret that Luna's passing was not as peaceful as you had hoped. We take all concerns about our care very seriously, especially those involving end-of-life procedures. Please feel free to reach out to one of our Client Liaisons to discuss this further. We would like the opportunity to address your concerns in more de... read more
We brought our French Bulldog, Zoey, to Red Bank Veterinary Hospital in September 2022 due to breathing issues. She was alert and able to walk in, but was intubated and extubated multiple times before the plan was made to re-intubate and gradually wean her off the next day. The following day, we received a call saying she had been weaned off, but her breathing still didn't seem normal. They asked if we could come in to see her. At that point, we were told a surgeon would be EVALUATING her later in the day. Not long after, w... read more
My dog wynter had diarrhea that escalated to bloody in the afternoon so I brought her in. I saw Dr Ruggerio for her care and the plan options she gave were to start iv fluids for any losses, a bland diet of chicken and rice, as well as the option for a probiotic and flagyl. I opted to start the probiotic and if it doesnt resolve start the flagyl as my dog is a senior and I didn't want to have an additional med if it wasn't necessary. Day 4 of the bland diet and probiotic and my dog had a more formed stool but it was still... read more
Business response:
We are disappointed to hear about your experience at Red Bank Veterinary Hospital. Your input is valuable to us, and we appreciate you taking the time to provide this detailed feedback. We understand your frustration with the lack of follow-up communication and the delay in your dog's care. We strive to provide the best possible service to all our patients and their owners, and it's clear we fell short in this instance. Regarding the billing for IV fluids, we will look into this matter to ensure accuracy. Please email our Cl... read more
Misdiagnosed my dog as having twisted intestines when I brought him in for heat stroke. So the doctor performed an unnecessary surgery and we had to pay for it. Along with the post op hospital stay. We were told by doctors and billing department that sometimes these things happen, it was the best case scenario according to them. So they took my dog from critical condition to extremely critical condition. Avoid this hospital go to Garden State.
Business response:
Hi Catherine, We are truly sorry to hear about your experience and understand how frustrating and concerning it must have been for both you and Otto. Our primary goal is always to provide the best care possible, and we regret that we did not meet your expectations in this situation. We take concerns like yours seriously and will review your case to better understand what occurred and how we can improve our processes moving forward. We understand that clear communication is key, and we apologize if we did not adequately expl... read more
Frequently asked questions about Red Bank Veterinary Hospital (RBVH) - Tinton Falls
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Red Bank Veterinary Hospital (RBVH) - Tinton Falls has a 4.5 star rating with 5,358 reviews.
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Red Bank Veterinary Hospital (RBVH) - Tinton Falls is open now. It is open 24/7.