Red Bank Veterinary Hospital (RBVH) - Tinton Falls

4.5

Emergency Medicine
Red Bank, NJ

About this business

Healthcare Emergency Medicine

Location details

100 Schulz Drive, Red Bank, NJ, 07701, United States

Get directions

4.55,722 reviews

Select a rating

Rob L.

a year ago

Dr. Aixa Megret Gonzalez and the rest of the staff are extremely professional and I highly recommend them. Our dog Hudson need some delicate surgery that our general veterinary practice was uncomfortable handling. Our local surgical hospital could not see Hudson for 6 weeks while another surgical hospital took days to call us back. Red Bank was there for us. They took us in almost immediately. Everything was slowly and clearly explained to us. The risks of surgery were clear and so were our options. The price estimate... read more

Business response:

We deeply respect your kind words about Dr. Aixa Megret Gonzalez and our staff. We are glad to hear that Hudson is recovering well. Thank you for choosing Red Bank Veterinary Hospital for his care.

Ken J.

a year ago

I'm reading the other reviews and can tell people are responding in pain. We brought an incredibly incapacitated dog to the emergency room at the suggestion of our vet. I was working so couldn't get there until 6pm and the neurologist was thankfully still there. They recommended an MRI which was a lot of money but it confirmed our pup had a herniated disc that required immediate surgery. They saved her life by acting quickly and were pleased to say our Daisy is on the mend. Thank you Dr. Glass and the wonderful Neurologist w... read more

Business response:

Thank you immensely for your review. We are thrilled to hear that Daisy is on the mend thanks to our team's quick actions and expertise. We're glad that Dr. Glass and Dr. Sheen were able to provide the necessary care for Daisy's herniated disc. Our staff always strives to be kind, patient, and empathetic, and we're pleased to know that you experienced this during your visit. We appreciate your loyalty and are grateful for the opportunity to help give you your puppy back.

Angela W.

a year ago

The doctor took the time to answer all of my questions and concerns. I felt free and relaxed regarding treatment and options. However, on the first visit, I sensed some impatience at the front desk toward my dog, who was anxious about going to the vet. Maybe they were having a bad day, but that's still not an excuse. Thankfully, the staff and tech made me feel more comfortable and less apprehensive on my next visit.

Business response:

Thank you for taking the time to share your experience with us. We are pleased to hear that our Doctor was able to address all of your questions and concerns, making you feel free and relaxed regarding the treatment and options available for your pet. We sincerely apologize for the impatience you sensed at the front desk during your first visit. We appreciate your understanding and assure you that we will address this matter with our team to ensure it does not happen again. Your feedback is invaluable as it helps us improve... read more

Taylor S.

a year ago

We went to this veterinary hospital because we were recommended by all other vets in the area to go to this one. I knew it was going to be pricey because of the reviews so that wasn't my problem with the place. I'm giving this place 3/5 stars, the reason I won't go lower is because I can tell they do have great surgeons and their place is huge, which helps many animals and they are open 24 hours which I am grateful for. However, my experience with them has been nothing more than mediocre. My dog came in for a torn CCL, w... read more

Business response:

Thank you for sharing your detailed feedback with us. We sincerely apologize for the miscommunications and frustrations you experienced during your dog's surgery process. If you wouldn't mind reaching our to our Client Liaisons at clientliaison@rbvh.net so we can review your invoice and make sure everything is correct. We appreciate your feedback as it helps us identify areas needing improvement. We hope for a smooth and speedy recovery for your pup and are committed to improving our services to better meet your expectations... read more

Jenna R.

a year ago

The exam rooms are not soundproofed. I could hear the conversation of the pet owners and their doctor next door. Where is the privacy? The new hospital is cold and uninviting. My cat gets her cancer treatment here, so we will continue to come here. However, I'm disappointed in the new facility. I don't want people to hear my whole conversation with our doctor when I'm discussing sensitive and upsetting topics such as cancer!!!

Business response:

Thank you for sharing your feedback. I am sorry to hear about your concerns and the experience you had at our new facility. We deeply value your input and take privacy and comfort very seriously, especially in sensitive situations like yours. We are actively looking into solutions to improve sound privacy in our facility. Your suggestion will help us ensure that conversations between pet owners and doctors remain confidential. We also regret that the atmosphere of our new hospital felt cold and uninviting to you. Our goal is... read more

Jionni B.

2 years ago

Came in for an emergency and was seen right away (the only reason for the 3 stars). Unfortunately my dog passed within only a few hours being there and I'm left with an enormous bill. Did they try their hardest to save my dog? I guess I'll never know. All I know is the main topic of conversation with anyone there during my visit was money.

Business response:

Hi Jionni, our sincerest condolences for the loss of your beloved pup. We would like to discuss your visit here at RBVH when you are up for it. Please reach out to one of our Client Liaisons at clientliaison@rbvh.net at your convenience.

Anne H.

2 years ago

I was wrong , in my last review, The RedBank Vet hospital is excellent. They really care

Business response:

Hi Anne, thank you for sharing your feedback with us. We apologize for this experience and encourage you reach out to our client liaisons at clientliaison@rbvh.net to discuss this matter further if you would like to.

Linda J.

2 years ago

I can't say enough great things about Dr Ringle. When I first met him, I thought that he was a little standoffish, but that changed, once we got to know him, he is an excellent surgeon. Our 12 yr old diabetic Min Pin developed cataracts. I was hesitant about getting the surgery done because of his age and condition. Dr Ringle explained everything that was going to happen before, during and after the surgery. If I had a question, he was kind enough to call back and was extremely patient with me. I'm so happy that we did it, o... read more

Business response:

Hi Linda, thank you for sharing this with us. It sounds like Dr. Ringle made a significant positive impact on your experience with your dog's surgery. It's wonderful to hear that he took the time to explain everything thoroughly and was patient and supportive throughout the process. Seeing your dog regain full vision and return to his happy self must be incredibly rewarding! If you ever need further assistance or have more to share, feel free to let me know.

Patricia C.

2 years ago

Thank you, RBVH for helping us with the passage of our nearly 21 year old cat, Emmy. Your compassion and caring was stellar with her, as it was with our dog, Angel, eight years ago, who was about the same age. It's so comforting to know that you are available anytime we need help with our beloved pets.

Business response:

We are all truly sorry to hear about Emmy's passing, but I'm glad that RBVH was there to support you through it. Losing a beloved pet is never easy, but having compassionate and caring veterinary professionals can make a big difference. If you ever need to talk or share more about Emmy or Angel, I'm here to listen.