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Red McCombs Ford
- Car Dealers
- San Antonio, TX
About this business
Location details
8333, I-10, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 9:00 p.m. | |
| Tue | 08:30 a.m. to 9:00 p.m. | |
| Wed | 08:30 a.m. to 9:00 p.m. | |
| Thu | 08:30 a.m. to 9:00 p.m. | |
| Fri | 08:30 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Stay away from this dealership and their service department! They are incompetent and two faced. I bought a 2012 f150 platinum from them new a few years back and immediately was having a service power steering light come on. After a handful of visits, they told me they can't find the problem and they would pretty much have to wait for it to fail. Well, it failed a few days ago and when it did I was changing lanes at 70 mph on the hwy! I almost took out two cars and ended up in a bar ditch unable to steer at all. It's n... read more
Manager Lee is the most unprofessional manager I have known so far. Had an issue with license plates (they left out crucial paperwork for me to sign when I bought it, they said they forgot to give it to me) after buying a $50,000 SVU but I guess was not enough for him. Now he won't take my calls, I have to ask a family member to do so just so Lee will pick up the phone, and when he does pick up will still act rude to me. Terrible service, very unprofessional manager, want to report it to headquarters, that is how upset I am.
Probably the worst customer service I've had there after spending thousands of dollars. It's one thing to provide horrible service but to be plain out rude to my wife by refusing to provide information and talking down to her. If you want to be mistreated and talked down to, this is the place for you! Not to mention I dropped my truck off in working condition and had to get it towed away. Isaac miller you are a gem of a customer service rep!
I purchased a new 2014 supercrew f15 from here. I must say it was a terrible experience. I will be trading in next year for a 250 king but unfortunently will not purchase from this dealership.
Sales man was the only good thing about this dealership so far. The employees are uninformed , Parts and service department is horrible. I had to wait 3 hrs today just to be told that it may take another hour or 2 to make 1 truck key... I was told it would take an hour and a half when I arrived after 3 hrs I decided it was time to go. I would never bring my truck back to this place but the key is "owed" to me in the first place.
Destroyed my credit rating. Ran my credit 7 times in one night. If they think you might buy from another dealer they will do their best to ruin you.
Frequently asked questions about Red McCombs Ford
How is Red McCombs Ford rated?
Red McCombs Ford has a 4.4 star rating with 11,857 reviews.
When is Red McCombs Ford open?
Red McCombs Ford is closed now. It will open at 8:30 a.m.