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8333, I-10, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 9:00 p.m. | |
| Tue | 08:30 a.m. to 9:00 p.m. | |
| Wed | 08:30 a.m. to 9:00 p.m. | |
| Thu | 08:30 a.m. to 9:00 p.m. | |
| Fri | 08:30 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Bought a used car from here about 4 weeks ago, bank ended up backing out on us, we are now going through a long process of trying to keep the car because someone on their end screwed up. Just had a newborn baby and this is my only vehicle to get him and I places and for me to go to school. The managers, Cliff, and the district manager, we're both very unclear of what we needed to bring in, all that was said was we needed to fill out more paper work. Now because they misinformed us, we don't have the correct paper work ... read more
My wife and I leased an Explorer in Ohio, then she was stationed back in San Antonio and we wanted to purchase our Explorer before the lease was up so we contacted Ford. They said go to the nearest dealer ship and they will do the purchase. I contacted Red McCombs and explained what I wanted to do they said I needed to talk to the Finance Manger. After about the 15 time calling for the Finance manger I finally got a hold of him, I told him what I wanted to do and he told me they would not do it because there was no money in... read more
Purchased a "certified pre-owned" 15 months ago and have had nothing but problems. We brought the F-150 to the service department multiple times and supposedly had the issue of leaking fixed which was present upon purchase. Window was supposedly fixed, rear brake light replaced and it continues to leak. We have now been informed that we have to pay for it. Terrible service and terrible vehicle. DO NOT use Red McCombs.
We made an appointment at the quick lane for 930 this morning. It's now 130 pm and we're still waiting. Wish I would have read the reviews before coming here. I won't be back. And I wouldn't recommend this place to even people I dislike.
We bought a new Ford last week red McCombs Ford sales people that lie to you takes hours and hours and hours to get waited on then we bring it back for an oil change it took three and a half hours and I still didn't do everything right I wouldn't ever go back to red McCombs for anything
This dealership doesn't even deserve 1 star! This place is a joke!
Stay away from this dealership and their service department! They are incompetent and two faced. I bought a 2012 f150 platinum from them new a few years back and immediately was having a service power steering light come on. After a handful of visits, they told me they can't find the problem and they would pretty much have to wait for it to fail. Well, it failed a few days ago and when it did I was changing lanes at 70 mph on the hwy! I almost took out two cars and ended up in a bar ditch unable to steer at all. It's n... read more
Manager Lee is the most unprofessional manager I have known so far. Had an issue with license plates (they left out crucial paperwork for me to sign when I bought it, they said they forgot to give it to me) after buying a $50,000 SVU but I guess was not enough for him. Now he won't take my calls, I have to ask a family member to do so just so Lee will pick up the phone, and when he does pick up will still act rude to me. Terrible service, very unprofessional manager, want to report it to headquarters, that is how upset I am.
Red McCombs Ford has a 4.4 star rating with 11,339 reviews.
Red McCombs Ford is open now. It will close at 8:00 p.m.