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Red McCombs Ford has been providing San Antonio drivers with the Ford sales and service they deserve for decades. We've earned the President's Award for 14 consecutive years and have been named a Ford Elite Dealer. That's how you know you can trust our Ford dealership in San Antonio, TX, to give you the customer experience you deserve. When you want to buy or lease a Ford, or it's time for Ford service, choose Red McCombs Ford!
8333, I-10, San Antonio, TX, 78230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:30 a.m. to 9:00 p.m. | |
Tue | 08:30 a.m. to 9:00 p.m. | |
Wed | 08:30 a.m. to 9:00 p.m. | |
Thu | 08:30 a.m. to 9:00 p.m. | |
Fri | 08:30 a.m. to 9:00 p.m. | |
Sat | 09:00 a.m. to 8:00 p.m. | |
Sun | Closed |
I am far from being a complainer, but we have just not had good luck with our dealings with Red McCombs Ford. We purchased a 2017 Ford Escape SE the last Saturday in April. Went through all the upsale and paperwork and financing etc., which as everyone knows is not a quick process. As we were waiting for the keys I noticed that the color shown on the registration paperwork was not the color of the car. When I pointed this out to them they said it was just an error and no big deal. They came back in a few minutes and s... read more
Stopped in Saturday afternoon at Quicklane to see about getting my tires topped off with nitrogen as that is how they came from the dealership I bought my Explorer from. Service rep told me it would be 4 hour wait as all techs were busy. He was pleasant and courteous but that was too long to wait. Drove to Red McCombs on I-10, the service rep at their Quicklane took my key fob and had the tires topped off and my vehicle back in about ten minutes. Had not been back to this dealership in years, much nicer setup.
I have been nothing but disappointed in my experiences at both Mccombs Ford West and Mccombs Ford. My fiancé and I purchased our vehicle, 2013 Honda Civic, in February of this year from Mccombs Ford West our purchase experience wasn't anything extraordinary but isn't the cause of my disappointment. With the vehicle, we purchased an extended warranty that included "a year's worth of oil changes." First, we went for our first oil change service in early April. The service was fine, we continued with our day and coincidenta... read more
Terrible service the manager matt ochoa disrespectful he said i couldnt afford anything but yet he wanted me to buy whatever he wanted to sell me a high milage vehicle he didnt wanted to negociate i was willing to give a high down payment oh well i guess he didnt want my bussines i got approved somewhere else becareful when applying for credit here 2 inquiries shows on my credit histoy when theres only supposed to be one and it shows on 2 different dates i dont reccomend anyone coming to this place
I had originally given a 5-Star review. However, I’ve learned that once they have your money all customer service goes out the window. I’m having issues with my car that is still under warranty, but they can’t be bothered to look at my vehicle in a timely manner or give me a loaner to use while mine is in the shop. Why would I recommend anyone buy a vehicle from a place that doesn’t take care of the customers after purchase??
UPDATE: Wildly incompetent and corrupt. My 2020 Ecosport with 55k miles broke down and was towed to Red McCombs on 8/7/2023. On week 5 of my car sitting there, the geniuses here at Ford decide to pay for a rental thru Enterprise. It is required I rent a Ford product & guess what, they give me an Ecosport. I return that car the very next day because it has mechanical issues. It shut off on me and it was shaking as I slowed down. The service advisor assigned to me is inexperienced and inconsiderate. He gave me false timeframes... read more
Service manager poor customer service and not taking responsibility. Parts manager was helpful.
Red McCombs Ford has a 4.4 star rating with 10,303 reviews.
Red McCombs Ford is closed now. It will open at 8:30 a.m.