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Reedy & Company
- Property Management
- Memphis, TN
About this business
Location details
4701 Summer Ave, Memphis, TN, 38122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT RENT FROM THIS COMPANY! We lived in one of their houses for 5 years and got treated like crap. They hardly fixed any issues we had, and then charged us for outrageous items when we moved out. We were near perfect tenants (always paid rent on time, never had neighbors complain, etc.), but they still ran us through the mud. We had SERIOUS fireplace and HVAC issues (Code Enforcement would have had a field day), but they never wanted to spend the money to fix it. THEY DO NOT CARE ABOUT THEIR CUSTOMERS. ONLY MONEY.
Business response:
Unfortunately since this individual did not leave a previous address and I am unable to find the name of the reviewer in our system, I am unable to speak of the claim that they are making. I am more than happy to discuss this issue with them if we can find out what address or the residents name that was listed on the address.
Danielle ******* an agent here is the most unprofessional rude agent I've spoken with. I am an out of town buyer who asked to see a house, sent her the pre- approval as requested because as she so plainly stated " it would be a waste of my time to show you".... This is an empty house that is cleaned and ready to show. It isn't an expensive house either. That is lazy, but the rude comment about her time... classy. How about would you please provide a pre-approval at the buyers request versus it's a wast of my time! Her seller... read more
Rude, disrespectful, and unprofessional! The way they talk to people is UNCALLED for! Aggressive! There is a time and place! Got kicked out due to a house being sold now they taking us to court for Dec rent. Why are they allowed to keep doing this to families. I stayed in that home for over 10 years they didn't even give us or mail the letter I had to find out by going up there and all to be told oh by the way y'all got to get out! By Nov 30 didn't find out until Nov 17th!! Unbelievable! I wouldn't and will not support this ... read more
Business response:
I do apologize that you had a poor experience with us as we always try to do our best in accommodating our current residents when the home they live in is being sold or has been sold. We will typically attempt to help you find another house with us if that is possible. We hope that you will give us another chance if you need us in the future. we would be more than happy to assist in any way that we are able to.
The priority of tenants and living conditions are horrible! I have put in over four maintenace request. This issue has been going on for 3 weeks and finally someone came to look over the damages but within these three weeks we have had to continually deal with flooding that has damaged my assets and ac unit problems. I have recorded and uploaded pictures showing damages and nothing has still been resolved
Business response:
Ms D*****, I am sorry that your experience with this issue has been less than desirable. I have done a little research and it appears the leaking issue has been repaired. Maintenance should be contacting you soon as they will sent a carpenter out to repair the ceilings from the leak. Additionally, an estimate has been sent to the Owner of the property for the duct work that needs to be repaired. Once the Owner approves maintenance will contact you again to have those repairs done as well. Again we are so sorry for your frust... read more
I cannot say that I've had a lot of issues with the company aside from unprofessionalism, attitudes and unanswered questions from the Memphis headquarters. Since renting with this company, two inspectors have been out to "access" the property and see what needed to be done- per the buyer. We have not had anyone to follow up on either of the issues the inspector noted were problematic. When you call, you more than likely will have to leave a voicemail that won't result in a return phone call. However, I've encountered two Cau... read more
Worst company ever PLEASE DO RESEARCH OF THEM they are horrible and very ghetto they have no sense of customer service .
Business response:
I spoke to this resident on Tuesday, November 10, 2020 to find out what was going on. We recently took over management of this home on November 1, 2020 and she was not made aware of that change. Unfortunately, one of our team members reached out to her inquiring about a situation and due to the fact that she did not know about the management change and had a previous agreement with the Owner that we were not aware of, created some confusion on our end. I have hopefully resolved this issue by informing the resident of the cur... read more
Reedy property is a joke they are very unprofessional you can't get them to fix anything in a home that you rent from them I strongly advise anyone considering renting from them to think again because as a property manager they as a business Suck *****
To start off I had to use a different name on here. All these positive comments are for the birds. Not true. We moved into one of their homes earlier this month. We are not happy at all. We had to purchase a window AC unit due to it has forced air no central. I wasn't able to move in because it was extremely hot in the home. I wasn't aware of what a forced air until a week before it was time to sign the lease . The agent couldn't tell me what a forced air was. It was too late to change my my mind due to already packing and l... read more
Business response:
While I do understand the frustration that this resident is going through, I need to make it known that she was told that this home did NOT have central a/c. She was informed that it had a forced air system which refers to the heating only. The resident even replied back to the leasing consultant who informed her of the forced air and she stated that she looked it up and was okay with it. This is all documented in a text conversation between the leasing consultant and the prospect/resident. I can additionally say that I know... read more
My apartment is extremely hot in this Memphis heat and when I let the property management company know that the air doesn't work at that my apartment will not cool lower than 80 degrees during the day, I was told the lie of, "air conditioners only cool a home 10 degrees below the outside temperature" and that they will not be fixing it. My roof is also leaking, the lock on my door is obsolete, air and bugs get in from the improperly sealed doors and windows. I've asked what I need to do to terminate the lease early but no on... read more
Frequently asked questions about Reedy & Company
How is Reedy & Company rated?
Reedy & Company has a 4.1 star rating with 1,931 reviews.
When is Reedy & Company open?
Reedy & Company is open now. It will close at 5:00 p.m.