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Reedy & Company
- Property Management
- Memphis, TN
About this business
Location details
4701 Summer Ave, Memphis, TN, 38122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am writing this review to let other vendors know not to service this company for any home maintenance needs. We provided service to the company and have had an extremely hard time collecting on unpaid invoices after phone calls, emails, messages, as well as pictures to provide proof of work and still no payment.
I advise no one waste your hard earned money renting from these people..Ive been with out air for a month yes its been hot days they claim theres nothing they can do until they get approval to fix it Im saying who needs a approval to fix the property but wants the rent on time I promise I will never rent from this bs company again
Business response:
This was reported 10/8. Our tech was scheduled the next day but he found a part that needed replacing. It was not replaced on-site because the owner has a $250 cap on work orders. This repair exceeded that amount. After a week's delay, the estimate was approved and the tenant was notified on 10/26. The repair is scheduled for tomorrow 10/31.
They rip off contractors and don't pay them and change the amount of the invoice with out them knowing and don't pay them at all for some jobs. ***,****, ****** and **** all just take money from people then lie about biggest crooks ever but they sure want to get paid
Business response:
All contractors that work for ******************************************* are presented a job with a reasonable price to complete it. The contractor has the option to accept the work or not. This is customary and normal practice for most companies, which was upheld when ****************** accepted the work. However, in this case, contractors cannot send invoices with a higher price unless a change order has been submitted. A change order was not approved nor submitted for this particular job.While we understand that he is no... read more
Very unprofessional, lack of structure and they only care about collecting rent. They spend more time sending out emails 15 days before the rent is due and spends less time fixing any issues. They are very rude and wants NO knowledge or understanding about their tenants well being. The collections department is horrible and needs communication training. This company is just sad!
Business response:
Reedy and Company always strive to do our best for our tenants as well as ensures properties are maintained. Sometimes it comes back to a charge that you may not expect. Reedy and Company always works with tenants to give alternatives for payment and we will continue to offer the best in customer care. In this case, options were offered and remain open -- please contact our maintenance department to discuss.
Worst rental company ever! Please do not rent through them. I stayed in my home 8 years total 1year dealing with Reedy over the property. Reedy never viewed my home upon me signing my new lease with them, so keep in mind I stayed in the home 8 years, OH yeah and I didnt move in a new ready home I moved in a fair condition home. I had to clean carpet, paint walls and also change out light fixtures and clean the home up before me moving in. I was cool with that because at the time the owner wanted **** in rent if I moved in an... read more
Business response:
A representative from our collections department talked to her about the charges on July 24. She informed her that the July charges were canceled. The only thing she has to pay was the move-out charges. As for the disputes, we responded to her dispute on July 25th denying the dispute UNLESS she had proof of the things she claimed in it. Our collections rep even called that same day and explained it as well.
As far as them getting me into a home, great. However, there are issues I pointed out and put in several maintenance requests for that have still not been seen about a year later. The tub has rust in it, and it always a different story when I put in a maintenance request for it to be resurfaced: we need permission from the owner, we tried calling you. It's been over a year. Hole in bedroom of my ceiling.. Rains inside, etc. someone came to my house and looked at it weeks ago. Haven't heard anything since. There is a huge tre... read more
I just wanted to take the time out to ************************ and ************************* over at ******************************************** I applied and applied for other rentals company but know one wanted to give me a chance until I met them 2 ( A.B &ANITA) ****** you guy so much for the opportunity and I want let you all down
Business response:
We are so happy that our team could help you to find a home. At Reedy, we go above and beyond for our tenants. Let us know if we can assist you in the future. Congratulations and we hope you like your new home.
I was renting a house for five years, and Reedy bought the house. While I was in the house I was without lights for two months due to them half fixing everything code enforcement told them to fix. Then on top of that they kept failing inspections. ***** had to move. When they bought the house it was a lot of things I needed fix that never got fixed while I was in the home. Now after I left they quickly deleted my renters portal, but I took screen shots ahead of time. I tried to get my deposit back, but they would not return ... read more
Business response:
Hi, Valencia! We thank you for the feedback and we would like to resolve this issue. Please send us an email to ********************************************************* with your address, contact info., and summary of the situation. Thank you and hope to hear from you soon.
The ********* Townhomes have gone down!!!!! They are moving anybody over here including the people from The PepperTree Apts. There are multiple people hanging out, roaming *********. This place use to be quiet but Ive witnessed drug deals, etc. I urge all current residents to get security cameras and a GUN!
Business response:
Hello! We would like to know more about your personal experience and how we can assist to make this better. Please send us your name, address, phone number, and detail of your situation to ********************************************************** We hope to hear from you soon. Thank you!
Frequently asked questions about Reedy & Company
How is Reedy & Company rated?
Reedy & Company has a 4.1 star rating with 1,931 reviews.
When is Reedy & Company open?
Reedy & Company is open now. It will close at 5:00 p.m.