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Reedy & Company
- Property Management
- Memphis, TN
About this business
Location details
4701 Summer Ave, Memphis, TN, 38122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very unprofessional, lack of structure and they only care about collecting rent. They spend more time sending out emails 15 days before the rent is due and spends less time fixing any issues. They are very rude and wants NO knowledge or understanding about their tenants well being. The collections department is horrible and needs communication training. This company is just sad!
Business response:
Reedy and Company always strive to do our best for our tenants as well as ensures properties are maintained. Sometimes it comes back to a charge that you may not expect. Reedy and Company always works with tenants to give alternatives for payment and we will continue to offer the best in customer care. In this case, options were offered and remain open -- please contact our maintenance department to discuss.
Worst rental company ever! Please do not rent through them. I stayed in my home 8 years total 1year dealing with Reedy over the property. Reedy never viewed my home upon me signing my new lease with them, so keep in mind I stayed in the home 8 years, OH yeah and I didnt move in a new ready home I moved in a fair condition home. I had to clean carpet, paint walls and also change out light fixtures and clean the home up before me moving in. I was cool with that because at the time the owner wanted **** in rent if I moved in an... read more
Business response:
A representative from our collections department talked to her about the charges on July 24. She informed her that the July charges were canceled. The only thing she has to pay was the move-out charges. As for the disputes, we responded to her dispute on July 25th denying the dispute UNLESS she had proof of the things she claimed in it. Our collections rep even called that same day and explained it as well.
As far as them getting me into a home, great. However, there are issues I pointed out and put in several maintenance requests for that have still not been seen about a year later. The tub has rust in it, and it always a different story when I put in a maintenance request for it to be resurfaced: we need permission from the owner, we tried calling you. It's been over a year. Hole in bedroom of my ceiling.. Rains inside, etc. someone came to my house and looked at it weeks ago. Haven't heard anything since. There is a huge tre... read more
I just wanted to take the time out to ************************ and ************************* over at ******************************************** I applied and applied for other rentals company but know one wanted to give me a chance until I met them 2 ( A.B &ANITA) ****** you guy so much for the opportunity and I want let you all down
Business response:
We are so happy that our team could help you to find a home. At Reedy, we go above and beyond for our tenants. Let us know if we can assist you in the future. Congratulations and we hope you like your new home.
I was renting a house for five years, and Reedy bought the house. While I was in the house I was without lights for two months due to them half fixing everything code enforcement told them to fix. Then on top of that they kept failing inspections. ***** had to move. When they bought the house it was a lot of things I needed fix that never got fixed while I was in the home. Now after I left they quickly deleted my renters portal, but I took screen shots ahead of time. I tried to get my deposit back, but they would not return ... read more
Business response:
Hi, Valencia! We thank you for the feedback and we would like to resolve this issue. Please send us an email to ********************************************************* with your address, contact info., and summary of the situation. Thank you and hope to hear from you soon.
The ********* Townhomes have gone down!!!!! They are moving anybody over here including the people from The PepperTree Apts. There are multiple people hanging out, roaming *********. This place use to be quiet but Ive witnessed drug deals, etc. I urge all current residents to get security cameras and a GUN!
Business response:
Hello! We would like to know more about your personal experience and how we can assist to make this better. Please send us your name, address, phone number, and detail of your situation to ********************************************************** We hope to hear from you soon. Thank you!
As a current tenant, Im counting down to end of my lease! The constant plumbing issues and the disappearing maintenance men will drive you nuts! Renters Beware!
Business response:
Hello! We want to resolve this as soon as possible and as best as we can. If you would please email us at ********************************************************* with your address and contact information, that will help us in attending to your case.
*** lived at the residence for 5 years and have never been late on my rent. In the beginning everything was good but now things have turned drastically bad. *** complained about the carpet needing to be replaced for the entire 5 years due to it being torn and having tacks coming through you cant even walk barefoot without being injured. Instead of them replacing, the owner said to send someone to clean the carpet. Also, during a yearly inspection the inspector saw damage to the floor tile approximately a year and half ago. T... read more
Business response:
We must apologize for our total lack of communication. The charges and fees have been removed from their ledger. and we are working with the resident to address her concerns.
I moved in in October from day one every thing has been terrible. They wont fix anything, My wash room door has been off the track since move in. The supervisor **** specifically said the entire track will need to be replaced. It was gonna come right back and he was coming to replace it. After 5 moths they finally sent a contractor out. He did the same thing.Just put it back on the track without replacing them. He also stated it was gonna come right back off which it did. I also had a electrical problem which I had to get th... read more
Business response:
Based on our documentation, we have found that our maintenance team has completed the majority of the work orders the tenant requested. However, certain maintenance inquiries were stifled since the damages were found to be committed by the tenant alone. In discussion with the owner, he requested not to cover anymore repairs because of the cost from the repeated damages caused by the tenant. Because of this, the tenant has reached out to code enforcement multiple times in order to avoid requesting our services. Code enforceme... read more
Frequently asked questions about Reedy & Company
How is Reedy & Company rated?
Reedy & Company has a 4.1 star rating with 1,902 reviews.
When is Reedy & Company open?
Reedy & Company is closed now. It will open at 8:00 a.m.