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Reedy & Company
- Property Management
- Memphis, TN
About this business
Location details
4701 Summer Ave, Memphis, TN, 38122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a current tenant, Im counting down to end of my lease! The constant plumbing issues and the disappearing maintenance men will drive you nuts! Renters Beware!
Business response:
Hello! We want to resolve this as soon as possible and as best as we can. If you would please email us at ********************************************************* with your address and contact information, that will help us in attending to your case.
*** lived at the residence for 5 years and have never been late on my rent. In the beginning everything was good but now things have turned drastically bad. *** complained about the carpet needing to be replaced for the entire 5 years due to it being torn and having tacks coming through you cant even walk barefoot without being injured. Instead of them replacing, the owner said to send someone to clean the carpet. Also, during a yearly inspection the inspector saw damage to the floor tile approximately a year and half ago. T... read more
Business response:
We must apologize for our total lack of communication. The charges and fees have been removed from their ledger. and we are working with the resident to address her concerns.
I moved in in October from day one every thing has been terrible. They wont fix anything, My wash room door has been off the track since move in. The supervisor **** specifically said the entire track will need to be replaced. It was gonna come right back and he was coming to replace it. After 5 moths they finally sent a contractor out. He did the same thing.Just put it back on the track without replacing them. He also stated it was gonna come right back off which it did. I also had a electrical problem which I had to get th... read more
Business response:
Based on our documentation, we have found that our maintenance team has completed the majority of the work orders the tenant requested. However, certain maintenance inquiries were stifled since the damages were found to be committed by the tenant alone. In discussion with the owner, he requested not to cover anymore repairs because of the cost from the repeated damages caused by the tenant. Because of this, the tenant has reached out to code enforcement multiple times in order to avoid requesting our services. Code enforceme... read more
I rented from them for Almost 7 years the owner decides to sale the house so I had to move I cleaned the house maybe left a few pieces here and there & was changed ***** for little to do damage just simple wear and tear! I have videos they even charged me for unfinished repairs that Maintenance never came back to repair plus a broken dish washer that was never used not one time because it never worked! I know I needed one toilet set they changed me for whole new toilet! Dry wall Really?? I cant control dry wall! The lady ove... read more
If I could rate reedy and company (********* townhomes) a 0 I would. I only been over here for 4-5 months and been having issues since day one. They are terrible and dont want to fix anything over here. I cannot wait until my lease is over with because this is like living in the trenches. No hot water, breaker box buzzing, lights flickering, roaches, heat constantly going out and I literally havent been over here long. They are painting the walls and moving people over here. These townhomes are NOT move in ready, please save... read more
Business response:
We apologize for the time it took to repair your home. We do our best to make sure everyone's issues are completed in a timely manner. You have confirmed that our maintenance team has made the necessary repairs and everything is back to good working order. We apologize for the delay and thank you for your patience.
Bad customer service and they want fix my house i put in work orders and i have pictures
Business response:
We are unable to find a record of anyone named ****************** Please supply an address so we may research this issue.
They is the worst company to rent from, I promise you. They pop up at your house unannounced, Maintance never pick up the phone to reach someone you have to leave a voicemail and don't know when they will call you back. My family & I been out of air for 2 weeks!!!!!! Not to mention the office people, very unprofessional, don't know how to communicate. I promise it's the worst, please don't do it.
Business response:
On April 19, 2022, a home inspection found 2 restricted breed, unauthorized dogs on the property. As per the lease, the tenant was charged the appropriate fees. They complained the dogs were not theirs, but per the pictures, there were 2 dogs and 2 dog houses. On May 11, 2022, tenant requested service thru the tenant portal: "Yesterday 5/11/2022, I notice my air wasnt blowing cool and I had changed out the filter. All night long the air wasnt blowing cool after changing the filter and when I woke up this morning the air wa... read more
Very disorganized. Little to no communication. 2/3 of the time I called the office, my call was never answered, there is apparently no one responsible for answering the phones such as a secretary. Their website doesn't update quickly enough to make time-sensitive decisions, I put in my application on a property that was taken off the market earlier that very same day. It was not made clear to me that that property was no longer available. Had I known that, I would have waited to pay the non-refundable application fees for my... read more
They are very unprofessional they don't call you back or answer the phone,the house I apply for they sold it den said I was denied just was a bad experience ***************** was ova my application
Business response:
While I understand the frustration of not getting approved for a home, there are fact that the reviewer is not telling. Often times there are multiple applications on a single home as was the case for this home. Someone had applied on this home before this applicant, then was approved after the applicant submitted the application and brought in the deposit for the home. All of our homes are first come first serve. It wasn't until after that fact that the owner of said home decided to sell it. The reviewer is fully aware why ... read more
Frequently asked questions about Reedy & Company
How is Reedy & Company rated?
Reedy & Company has a 4.1 star rating with 1,931 reviews.
When is Reedy & Company open?
Reedy & Company is open now. It will close at 5:00 p.m.