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Reedy & Company

4.1

About this business

Location details

4701 Summer Ave, Memphis, TN, 38122, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.11,902 reviews
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Katrice N's profile image
Katrice N 
3 years ago

I rented from them for Almost 7 years the owner decides to sale the house so I had to move I cleaned the house maybe left a few pieces here and there & was changed ***** for little to do damage just simple wear and tear! I have videos they even charged me for unfinished repairs that Maintenance never came back to repair plus a broken dish washer that was never used not one time because it never worked! I know I needed one toilet set they changed me for whole new toilet! Dry wall Really?? I cant control dry wall! The lady ove... read more

Sm S's profile image
Sm S 
3 years ago

If I could rate reedy and company (********* townhomes) a 0 I would. I only been over here for 4-5 months and been having issues since day one. They are terrible and dont want to fix anything over here. I cannot wait until my lease is over with because this is like living in the trenches. No hot water, breaker box buzzing, lights flickering, roaches, heat constantly going out and I literally havent been over here long. They are painting the walls and moving people over here. These townhomes are NOT move in ready, please save... read more

Business response:

We apologize for the time it took to repair your home. We do our best to make sure everyone's issues are completed in a timely manner. You have confirmed that our maintenance team has made the necessary repairs and everything is back to good working order. We apologize for the delay and thank you for your patience. 

Roberta P's profile image
Roberta P 
3 years ago

Bad customer service and they want fix my house i put in work orders and i have pictures 

Business response:

We are unable to find a record of anyone named ****************** Please supply an address so we may research this issue. 

Gerasha J's profile image
Gerasha J 
3 years ago

They is the worst company to rent from, I promise you. They pop up at your house unannounced, Maintance never pick up the phone to reach someone you have to leave a voicemail and don't know when they will call you back. My family & I been out of air for 2 weeks!!!!!! Not to mention the office people, very unprofessional, don't know how to communicate. I promise it's the worst, please don't do it. 

Business response:

On April 19, 2022, a home inspection found 2 restricted breed, unauthorized dogs on the property. As per the lease, the tenant was charged the appropriate fees. They complained the dogs were not theirs, but per the pictures, there were 2 dogs and 2 dog houses. On May 11, 2022, tenant requested service thru the tenant portal: "Yesterday 5/11/2022, I notice my air wasnt blowing cool and I had changed out the filter. All night long the air wasnt blowing cool after changing the filter and when I woke up this morning the air wa... read more

Jordan L's profile image
Jordan L 
3 years ago

Very disorganized. Little to no communication. 2/3 of the time I called the office, my call was never answered, there is apparently no one responsible for answering the phones such as a secretary. Their website doesn't update quickly enough to make time-sensitive decisions, I put in my application on a property that was taken off the market earlier that very same day. It was not made clear to me that that property was no longer available. Had I known that, I would have waited to pay the non-refundable application fees for my... read more

Mariah W's profile image
Mariah W 
3 years ago

They are very unprofessional they don't call you back or answer the phone,the house I apply for they sold it den said I was denied just was a bad experience ***************** was ova my application 

Business response:

While I understand the frustration of not getting approved for a home, there are fact that the reviewer is not telling. Often times there are multiple applications on a single home as was the case for this home. Someone had applied on this home before this applicant, then was approved after the applicant submitted the application and brought in the deposit for the home. All of our homes are first come first serve. It wasn't until after that fact that the owner of said home decided to sell it. The reviewer is fully aware why ... read more

Laura S's profile image
Laura S 
3 years ago

DO NOT RENT FROM THIS COMPANY! We lived in one of their houses for 5 years and got treated like crap. They hardly fixed any issues we had, and then charged us for outrageous items when we moved out. We were near perfect tenants (always paid rent on time, never had neighbors complain, etc.), but they still ran us through the mud. We had SERIOUS fireplace and HVAC issues (Code Enforcement would have had a field day), but they never wanted to spend the money to fix it. THEY DO NOT CARE ABOUT THEIR CUSTOMERS. ONLY MONEY. 

Business response:

Unfortunately since this individual did not leave a previous address and I am unable to find the name of the reviewer in our system, I am unable to speak of the claim that they are making. I am more than happy to discuss this issue with them if we can find out what address or the residents name that was listed on the address. 

Jeanne T's profile image
Jeanne T 
3 years ago

Danielle ******* an agent here is the most unprofessional rude agent I've spoken with. I am an out of town buyer who asked to see a house, sent her the pre- approval as requested because as she so plainly stated " it would be a waste of my time to show you".... This is an empty house that is cleaned and ready to show. It isn't an expensive house either. That is lazy, but the rude comment about her time... classy. How about would you please provide a pre-approval at the buyers request versus it's a wast of my time! Her seller... read more

T's profile image
T 
3 years ago

Rude, disrespectful, and unprofessional! The way they talk to people is UNCALLED for! Aggressive! There is a time and place! Got kicked out due to a house being sold now they taking us to court for Dec rent. Why are they allowed to keep doing this to families. I stayed in that home for over 10 years they didn't even give us or mail the letter I had to find out by going up there and all to be told oh by the way y'all got to get out! By Nov 30 didn't find out until Nov 17th!! Unbelievable! I wouldn't and will not support this ... read more

Business response:

I do apologize that you had a poor experience with us as we always try to do our best in accommodating our current residents when the home they live in is being sold or has been sold. We will typically attempt to help you find another house with us if that is possible. We hope that you will give us another chance if you need us in the future. we would be more than happy to assist in any way that we are able to. 

Frequently asked questions about Reedy & Company

How is Reedy & Company rated?

Reedy & Company has a 4.1 star rating with 1,902 reviews. 

When is Reedy & Company open?

Reedy & Company is closed now. It will open at 8:00 a.m.