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Reedy & Company
- Property Management
- Memphis, TN
About this business
Location details
4701 Summer Ave, Memphis, TN, 38122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst place I ever rented from stayed in a house for 10 years they never come to fix nothing never but always wanted the 1440 months rent..I had to throw away my furniture because water leaking mildew and it stayed like that for years I am done moving
Business response:
We see zero open service requests in your portal. We can't make repairs until there is a work order once we have that we can get the repairs you need.
This company has been holding my rental income of over $10,000 for one year and has not released the funds. They state the reason being is my rental house has no property insurance but have not provided me with any documentation that insurance is required. The State of ** does NOT require owners to have property insurance. They have been paying themselves to manage the house but will not give me my money. They will not return phone calls or emails.
Business response:
This issue has been resolved.
This company *****. They dont follow protocol and rules they enter your apt when they want to without notification. So many issues with them. The most recent was when they came to paint my tub after a year of putting it off. They told me that I couldnt use my tub for 3days after it was painted. They came one day out the blue without giving me adequate time to prepare or make arrangements to be out of my apartment for 3days while the tub dry. They failed to tell me about the strong odor it would leave behind. When I brought i... read more
Business response:
After consulting with Graceland Pointe and the multi-family department, we confirmed that you submitted a work order requesting your tub to be painted. Typically, we reserve tub painting for vacant apartments due to the extended drying time required. However, we proceeded with your request as submitted after you notified us multiple times of wanting the tub.Please note that completing the painting as requested required a three-day drying period during which the tub was not usable. This is an unavoidable part of the process, ... read more
Terrible company. They dont fix anything and expect for you to pay over $1,000 in rent. They tell you its your responsibility to fix things that are already broken, molded, or destroyed by the last tenant. They dont do walk throughs after the last tenant to make sure house is ready for move in. Not only that they spray paint over things to make it look like new and then a few weeks on down the line youre dealing with a mold issues, pilling and chipping ceilings, molded floors that are coming up and they still refuse to fix t... read more
Business response:
Hi, *****! We want to reiterate the importance of seeing the property beforehand. This will allow you to see if the home is to your liking. We also want to state that all our homes are inspected after a move out and prior to a new tenant placement. Likewise, once the new tenant has moved in they complete a self-inspection ensuring that any lingering repairs are taken care of so that they are not found culpable upon vacating the property. This should be the same for your case as well. Finally, we only require tenants to pay f... read more
They bought our our old leasing company and proceeded to be even worse. Maintenance requests were constantly slow. Refused to fix a window that was cracked up and rain kept getting in, stating it was our fault. And then upon our lease ending we moved into a new home and cleaned our house with ******************************************* completely. However, that didnt stop them from charging us $1160 for paint and trash removal which mind you there was no trash in the house at all. And $850 charge for paint?? Thats just egreg... read more
Business response:
Hello, *****! Just to clarify, we took over management of the home not the leasing company. In reviewing your case with the maintenance department, we see no maintenance requests submitted after we took over management of the property. What we suggest is to submit photos with timestamps at the time of move in to aid in your dispute. As for Kanyon, he informed us that you contacted the leasing office multiple times asking about your security deposit. Like he stated before, Kanyon works in leasing not collections. If you have ... read more
They are ok. Just know they are sometimes slow to respond to maintenance request and you have to pay the balance of request with your rent. There have been times the attitudes with certain parties are negative. Yet I love ***** in the payment department. She is fair and understanding.
Business response:
We understand your frustrations, but we must reiterate a couple of things. Our maintenance department has a detailed process that requires us to get the owner's approval for the repair, schedule the contractor, and find a time with the tenant. This unfortunately can take longer than a couple of days. Likewise, when a repair is under $250 we add that balance to your total. This makes it easier for us to get everything paid for. As for the rest, we appreciate your candor and want to let you know we take your feedback seriously... read more
Very disappointed in Reedy and Company. We were excited to lease with them and upon moving in, we have only experienced problems. On move in day, we did not receive our keys until almost the time of office closing that was at almost 5pm. When we inquired about why we hadnt received the keys, we were told that they were removing things from the unit such as, storm door. Lease also stated that the unit came with a refrigerator, dishwasher and stove. All of which had been removed except the dishwasher. When we finally moved in,... read more
Business response:
The roofing issue has been sent out and we have requested that this issue be expedited. Yes, we charge for maintenance issues under 250 as that is in the lease that you read and signed before receiving keys to the home. The shutters will not be installed on the home at the owners' expense because this is a cosmetic issue. The tenant may have a security door installed, but they will have to pay for the door and installation, plus they must remove it when they move from the property. However, they will assume charges for any d... read more
They lie at the inspections to keep your deposit. They are crooks. Do not use these people.
Business response:
The tenant filed a dispute upon receiving his move-out charges. His request was denied after further inspection of the disputed areas. We have offered assistance in paying the balance but he denied it. The offer of payment assistance still stands if he wishes to do so.
I wouldnt recommend this company honestly. I had issues with bugs broken washing machine and a major gas leak i reported back when I was renting through them and they neverrrrr showed to fix anything. I emailed , left maintenance request and much more and no progress so I told them I wouldnt pay rent and of course they sent out an eviction and now its stuck on my background . Thanks a lot .
Business response:
**************** is a former tenant of ours from five years ago. **************** was evicted from one of our apartments and is now leaving a negative review because it seems her eviction has caught up with her in securing a new home. **************** was only a resident with us for four months. She paid the first and second month's rent then quit paying. We have combed through our records to find that she never put in a single work order nor did she reach out to us about securing a payment plan. She did appear in court know... read more
Frequently asked questions about Reedy & Company
How is Reedy & Company rated?
Reedy & Company has a 4.1 star rating with 1,930 reviews.
When is Reedy & Company open?
Reedy & Company is open now. It will close at 5:00 p.m.