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Reedy & Company
- Property Management
- Memphis, TN
About this business
Location details
4701 Summer Ave, Memphis, TN, 38122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible company. They dont fix anything and expect for you to pay over $1,000 in rent. They tell you its your responsibility to fix things that are already broken, molded, or destroyed by the last tenant. They dont do walk throughs after the last tenant to make sure house is ready for move in. Not only that they spray paint over things to make it look like new and then a few weeks on down the line youre dealing with a mold issues, pilling and chipping ceilings, molded floors that are coming up and they still refuse to fix t... read more
Business response:
Hi, *****! We want to reiterate the importance of seeing the property beforehand. This will allow you to see if the home is to your liking. We also want to state that all our homes are inspected after a move out and prior to a new tenant placement. Likewise, once the new tenant has moved in they complete a self-inspection ensuring that any lingering repairs are taken care of so that they are not found culpable upon vacating the property. This should be the same for your case as well. Finally, we only require tenants to pay f... read more
They bought our our old leasing company and proceeded to be even worse. Maintenance requests were constantly slow. Refused to fix a window that was cracked up and rain kept getting in, stating it was our fault. And then upon our lease ending we moved into a new home and cleaned our house with ******************************************* completely. However, that didnt stop them from charging us $1160 for paint and trash removal which mind you there was no trash in the house at all. And $850 charge for paint?? Thats just egreg... read more
Business response:
Hello, *****! Just to clarify, we took over management of the home not the leasing company. In reviewing your case with the maintenance department, we see no maintenance requests submitted after we took over management of the property. What we suggest is to submit photos with timestamps at the time of move in to aid in your dispute. As for Kanyon, he informed us that you contacted the leasing office multiple times asking about your security deposit. Like he stated before, Kanyon works in leasing not collections. If you have ... read more
They are ok. Just know they are sometimes slow to respond to maintenance request and you have to pay the balance of request with your rent. There have been times the attitudes with certain parties are negative. Yet I love ***** in the payment department. She is fair and understanding.
Business response:
We understand your frustrations, but we must reiterate a couple of things. Our maintenance department has a detailed process that requires us to get the owner's approval for the repair, schedule the contractor, and find a time with the tenant. This unfortunately can take longer than a couple of days. Likewise, when a repair is under $250 we add that balance to your total. This makes it easier for us to get everything paid for. As for the rest, we appreciate your candor and want to let you know we take your feedback seriously... read more
Very disappointed in Reedy and Company. We were excited to lease with them and upon moving in, we have only experienced problems. On move in day, we did not receive our keys until almost the time of office closing that was at almost 5pm. When we inquired about why we hadnt received the keys, we were told that they were removing things from the unit such as, storm door. Lease also stated that the unit came with a refrigerator, dishwasher and stove. All of which had been removed except the dishwasher. When we finally moved in,... read more
Business response:
The roofing issue has been sent out and we have requested that this issue be expedited. Yes, we charge for maintenance issues under 250 as that is in the lease that you read and signed before receiving keys to the home. The shutters will not be installed on the home at the owners' expense because this is a cosmetic issue. The tenant may have a security door installed, but they will have to pay for the door and installation, plus they must remove it when they move from the property. However, they will assume charges for any d... read more
They lie at the inspections to keep your deposit. They are crooks. Do not use these people.
Business response:
The tenant filed a dispute upon receiving his move-out charges. His request was denied after further inspection of the disputed areas. We have offered assistance in paying the balance but he denied it. The offer of payment assistance still stands if he wishes to do so.
I wouldnt recommend this company honestly. I had issues with bugs broken washing machine and a major gas leak i reported back when I was renting through them and they neverrrrr showed to fix anything. I emailed , left maintenance request and much more and no progress so I told them I wouldnt pay rent and of course they sent out an eviction and now its stuck on my background . Thanks a lot .
Business response:
**************** is a former tenant of ours from five years ago. **************** was evicted from one of our apartments and is now leaving a negative review because it seems her eviction has caught up with her in securing a new home. **************** was only a resident with us for four months. She paid the first and second month's rent then quit paying. We have combed through our records to find that she never put in a single work order nor did she reach out to us about securing a payment plan. She did appear in court know... read more
I am writing this review to let other vendors know not to service this company for any home maintenance needs. We provided service to the company and have had an extremely hard time collecting on unpaid invoices after phone calls, emails, messages, as well as pictures to provide proof of work and still no payment.
I advise no one waste your hard earned money renting from these people..Ive been with out air for a month yes its been hot days they claim theres nothing they can do until they get approval to fix it Im saying who needs a approval to fix the property but wants the rent on time I promise I will never rent from this bs company again
Business response:
This was reported 10/8. Our tech was scheduled the next day but he found a part that needed replacing. It was not replaced on-site because the owner has a $250 cap on work orders. This repair exceeded that amount. After a week's delay, the estimate was approved and the tenant was notified on 10/26. The repair is scheduled for tomorrow 10/31.
They rip off contractors and don't pay them and change the amount of the invoice with out them knowing and don't pay them at all for some jobs. ***,****, ****** and **** all just take money from people then lie about biggest crooks ever but they sure want to get paid
Business response:
All contractors that work for ******************************************* are presented a job with a reasonable price to complete it. The contractor has the option to accept the work or not. This is customary and normal practice for most companies, which was upheld when ****************** accepted the work. However, in this case, contractors cannot send invoices with a higher price unless a change order has been submitted. A change order was not approved nor submitted for this particular job.While we understand that he is no... read more
Frequently asked questions about Reedy & Company
How is Reedy & Company rated?
Reedy & Company has a 4.1 star rating with 1,902 reviews.
When is Reedy & Company open?
Reedy & Company is closed now. It will open at 8:00 a.m.