This profile has been claimed by the business owner or representative.
Relax The Back
- Furniture Stores
- Fairfax, VA
About this business
Location details
11058 Main St, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | Closed | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
YOUR PRODUCT HAS REDUCED MY PAIN BY 85% !
Business response:
That's awesome! Happy you found some relief! Thanks for letting us know!
Great store great products
Business response:
Thanks for the review. Glad you enjoyed working with us!
Nicholas Chandler in the Fairfax VA store was very professional and helpful.
Business response:
Happy you had a great experience with us. Thanks for the review!
Awesome all the way around
Business response:
Always glad to hear we gave a great customer experience. Thanks for taking the time to review us!
Nick Chandler, the store manager of the Fairfax store was a pleasure to work with , friendly and professional. He listened to me, and knew his products well. He met my needs, but wasn’t pushy about things I didn’t need. Nick seems to be interested in establishing good customer relationships for their long-term business. My bouncy stool is working well, I’m still deciding on the optimum level of inflation for my needs. The severe back pain that led me to purchase it is much improved since I started using it.
Business response:
Glad to hear about your positive experience with Relax the Back! Thank you for sharing your feedback!
The Fairfax, VA store manager was very personable and proficient. He was wonderful to work with. I’m not giving a 5 star review because of the unusually long time it takes from ordering and payment of a simple, no frills $400 blow-up stool to shipment - 3 weeks? And given that it’s not due to ship until December 23, there’s no telling how much longer it will be until I get it.
Business response:
Hi Kathleen. Thanks for the review. It was great meeting and talking with you. We like to account for all possibilities with our shipping estimates so we can hopefully under promise and over deliver. So the ship dates that generate at the time of sale are pretty conservative. Don't hesitate to reach out to the store and we can get updated tracking whenever it's needed. The good news is your stool was able to ship 12 days sooner than the estimate. Thanks again for shopping with us and bringing this shipping estimate to my at... read more
Marvin was very helpful, friendly, and informative throughout the whole purchase process.
Business response:
Thanks for your feedback and for taking the time to share your experience with Marvin.
My experience was wonderful, from entering the store, being greeted, asking about what I'm looking for, time spent on Q&A, and the products available. Much appreciated!! -Navid
Business response:
We're overjoyed to hear about your wonderful experience at Relax The Back. Thank you for sharing your feedback!
Helped me find the right desk chair for my body and my needs. Explained the different chairs and how they could be adjusted. There was no pressure to buy a chair at that time although I did. I appreciated that. Figured out a way to get my new desk chair to my home that day.
Business response:
Thanks for the review! Happy you were able to find a great chair for your needs!
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 188 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open at 11:00 a.m.