This profile has been claimed by the business owner or representative.
Relax The Back
- Furniture Stores
- Fairfax, VA
About this business
Location details
11058 Main St, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | Closed | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Exceptional customer service. Nick was extremely knowledgeable and was able to answer all of my questions and provide suggestions. At no point did I feel pressured into a sale. When it came time to make my purchase, Marvin helped me out and made me feel perfectly comfortable with the process with his patience, kindness and professionalism. I'm really looking forward to my new recliner and I have already recommended this location to my friends.
Business response:
Thanks Amy. We're honored to have provided exceptional customer service. Thank you for recommending us to your friends.
Excellent, patient, and responsive service
Business response:
Thanks David for sharing your feedback. We are happy you had a good experience with us! -Nick Chandler
Excellent service and very happy with the zero gravity chair. Nick Chandler the store manager was knowledgeable, efficient, and professional.
Business response:
I'm happy to hear you had a great experience with us, it was a pleasure working with you. Thank you for the review and enjoy your new chair! -Nick Chandler
Great experience. Left the store with the perfect back support cushion and an excellent, life-changing ergonomic desk chair. You should give Nicholas Chandler a raise! He is knowledgeable of his clients and of your merchandise. And, he is a very agreeable fellow.
Business response:
Thanks Kathleen. It's always a pleasure to work with you. I'm happy we were able to get you the perfect solutions for your comfort needs. Enjoy your new chair! -Nick Chandler
Marvin at the Fairfax, Virginia store was amazing. He possesses expert-level knowledge, extremely professional, patient, and kind. We went in to only look around and get educated. Marvin was so fantastic we went ahead and purchased the chair. Thank you, Marvin!
Business response:
Thank you for your positive feedback! Marvin is truly exceptional and we are grateful to have him on our team. Thanks for choosing Relax the Back and enjoy your new chair! -Nick Chandler
Mr. Chandler is an excellent representative for your company. He knows the products and answered all my questions putting me on the right track for an excellent ergonomic desk chair and a back support cushion. When and if I need additional merchandise I will certainly return to Relax The Back and Mr. Chandler. You should give him a raise!
Business response:
Thanks Kathleen, it was a pleasure working with you. Enjoy your new chair and know we are always here for you if you ever need anything! -Nick Chandler
My purchasing experience was very pleasant. The representative was very patient and thorough.
Business response:
We are thrilled to hear about your pleasant purchasing experience. Thank you for sharing your experience.
The Sales rep was very knowledgable. Gave me exactly the product I needed!
Business response:
Thank you immensely for the positive feedback! We're glad to hear our sales rep was able to assist you effectively.
Nick Chandler was excellent! He is knowledgeable and professional and was able to convince me to buy the chair I have been wanting for a long time. Great service so far until I receive the delivery.
Business response:
Thanks for the review, Stella, it means a lot to us! It was great meeting and getting to know you. Enjoy your new chair! -Nick Chandler
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 188 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open at 11:00 a.m.