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Relax The Back
- Furniture Stores
- Fairfax, VA
About this business
Location details
11058 Main St, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | Closed | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Great product, Great price Great delivery and set up! Nick made this a very easy purchase.
Business response:
We're delighted to hear about your great experience! Thank you for sharing your feedback, Ken.
Nick in the Fairfax store is great! I told him about my concerns and needs, and he helped me pick the perfect chair. Delivery and follow up with the store was seamless. I love my new chair!
Business response:
Happy to hear your experience with us was a good one. It was great working with you. We try our best to be here to help. Thanks for shopping with us and enjoy your new chair!
The guys at Relax the Back in Fairfax were both knowledgeable, friendly and professional. They allowed me to "road test" a supportive seat for my car for several days before I made my purchase decision. I will definitely rely on Relax the Back for any back needs I have going forward.
Business response:
Thanks for the review Joseph. Glad our loaner program helped you. Stop in anytime.
Nick took time to explain all the options and worked with us to find the best solution for my home desk chair. We may be back to order a chair for my work office!
Business response:
Thanks for the Review Scott. It was nice working with you. Stop in anytime!
Loved the service, Nick was fantastic! Love my Humanscale office chair and thrilled there were so many colors to customize it!
Business response:
We are delighted to learn that you were pleased with our service and the customization options available for your Humanscale office chair. We appreciate you taking the time to share your positive feedback, Judy.
You did very well. Gave us all the options, pros cons etc. a very nice experience. Thanks!
Business response:
Your positive experience is greatly appreciated. Thank you for sharing your feedback with us!
Nick got my chair to me and helped me since I had surgery and could not lift heavy things. He was helpful with me selecting a foot rest. I appreciate the great customer service provided.
Business response:
Thank you, Melanie, for your positive feedback on our customer service.
Relax the Back Store (Fairfax, VA Store): The Store Manager (Nick Chandler and Assistant (Marvin Hernandez) are OUTSTANDING! Some words that come to mind: Professional, Customer Oriented, Knowledgeable very Helpful and not pushy. Additionally - One stop shopping for all your Wellness supplies (Tempur-Pedic Mattresses, a variety of Zero Gravity, Body Massage and Office Furniture chairs, Pillows and numerous other miscellaneous Wellness products at a reasonable price.
Business response:
Thanks for the kind review. Marvin and I appreciate it. It was great working with you and your wife. -Nick
Marvin was filling in for Nick and he took time to adjust and explain all the various chair features to help me decide on a chair. Other customers came in and he was very helpful to them too. Although Nick was off he took calls when customer needed help. Since then I have been in communications with Nick and he is great too. He responds quickly, provides details and is extremely helpful. He even responds on his days off. I have been extremely pleased with my service. No hard sales either which I greatly appreciate too!
Business response:
Thanks Melanie. It was great meeting you. Thanks for the review and for choosing Relax the Back Fairfax. Congrats on your new chair. -Nick
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 188 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open at 11:00 a.m.