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Relax The Back
- Furniture Stores
- Louisville, KY
About this business
Location details
The Paddock Shops 4142 Summit Plaza Dr, 4142 Summit Plaza Dr, Louisville, KY, 40241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Verified by Relax The Back
Ethan & Ephraim did a great job. We are very happy with our new chair
Business response:
Dear Gennaro, Thank you for your review. We strive to make your experience with Relax The Back wonderful from your first encounter all the way through the delivery. I am thrilled to hear you are enjoying your new chair. We look forward to future opportunities to serve you. Jen M.
Verified by Relax The Back
The people in this store were extremely knowledgeable and friendly. I needed to try out the chairs and they encouraged me to stay as long as I needed to decide on one. I felt very comfortable. I now have the chair I selected and love it.
Business response:
Gail, Glad to hear you are comfortable at last! We believe shopping should not be a painful experience-ever. Selecting an item for comfort or pain relief can be best done in person where you can try it yourself to see if it provides the relief you are seeking. Thank you for allowing us to assist you. Jen M.
Verified by Relax The Back
Jen was very attentive and thorough in discussing my needs.
Business response:
Richard, I sincerely appreciate your feedback. Our goal is to make your life better. By listening to your needs, assessing your condition, and educating you on solutions, together, we can find a customized solution. Thank you for granting me this opportunity. Jen M.
Verified by Relax The Back
Tyler is a very patient and knowledgeable salesperson. I did not feel pressured in the least. quite the contrary, I felt that Tyler was more interested in making sure that he understood what my needs were. Ethan and Ephrain did an excellent job on the delivery and setup. In general, a positive experience and I am pleased with my purchase.
Business response:
Ralph, Thank you for your feedback. We pride ourselves on an expert level of personal service dedicated to making your life better. Glad to hear of your wonderful experience. We look forward to continuing to serve you. Jen M.
Verified by Relax The Back
Very Good, answered all questions.
Business response:
Dutch, Thank you for the feedback. We strive to be knowledgable in spinal anatomy, spinal disease, and ergonomics in addition to our products. This enables us to make the best customized recommendation for each client. I am glad you found us to be informative. We look forward to continuing to assist you. Jen M.
Verified by Relax The Back
Great people to do business with,. Very friendly and kind. Delivery people very knowledgeable with the product and very helpful.
Verified by Relax The Back
A great customer experience.
Verified by Relax The Back
Relax the Back is a must stop and shop for anyone who has any neck, back, or sleeping problems. The products that we purchased have proven to be there weight in gold... we both have noticed immeadiate improvements in our sleep pattern. We feel more energized because of the improved sleep pattern as well as less ache and pains in our back and neck. The products can sell themselves but owners Jen & Mark, along with their sales team of Tyler and Aaron ask lots of questions to completely understand each of our ailments and then ... read more
Verified by Relax The Back
Amazing Experience! A few weeks ago I was in the market for a new, high quality mattress to help me with all of my back issues. The owners Jen and Mark Marshall were extremely knowledgeable and patient with me. Jen spent an incredible amount of time explaining my options, sleep positions, and recommending the mattress that was right for ME. This was the most awesome shopping experience I have ever had! As I was price checking other stores, I felt rushed and highly pressured to make a purchase. This is not the case with The ... read more
Business response:
Steve, Thank you very much for your comments. My husband, Mark, and I seek to empower others to improve their wellness - which in turn, will improve their quality of life. We see no reason why this can't be done with the best possible customer experience. We look forward to continued opportunities to support you as you optimize your health and reduce pain. Jen Marshall, Owner
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 400 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.