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The Paddock Shops 4142 Summit Plaza Dr, 4142 Summit Plaza Dr, Louisville, KY, 40241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Verified by Relax The Back
You know your product well. Staff took plenty of time with me for questions and while choosing the chair. I do regret not getting the smaller chair. I was surprised when I got the chair home there were no batteries in the backup. There was no conversation about the battery back up during my visit. Also, when getting my chair settled in my home, I found one of the electric wires crimped severely, the coating was not broken but the wire was crimped/wedged between two fixed parts.
Verified by Relax The Back
Mark and his wife both are very knowledgeable about all of their products and how they work in relation to the human body. They were very professional to work with. I will buy from them again.
Business response:
Kenny, Thank you for your comments. We have a passion for what we do - improving your wellness and quality of life. I look forward to the continued opportunity to assist you. Jen
Verified by Relax The Back
We love our pillows! Great customer help!
Verified by Relax The Back
very pleased with all services and products love the chairs and the beds!
Verified by Relax The Back
The owner spent quality time with me helping me find the right pillow to help with my cervical herniated disc condition. He also directed me to a book with helpful exercises. I'm feeling and sleeping much better.
Business response:
Tana, I am glad to hear you are finding relief and improved quality of sleep. I believe comfort follows correction. Please let me know how I can be of further assistance. Mark
Verified by Relax The Back
Spent a lot of time helping me with individual needs. Wonderful staff.
Verified by Relax The Back
Great products, very helpful and knowledgeable staff.
Verified by Relax The Back
i purchased a pillow, but I was able to take a sample pillow home and try it for a few days before I bought one meant a lot. Who else does that?
Verified by Relax The Back
Fantastic customer service from sales(Tyler) to det up and delivery(Ethan & Ephriam Hanson). Entire process seamless and professional. Love my Inada. Thanks guys!
Relax The Back has a 4.9 star rating with 400 reviews.
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.