Relax The Back's cover image

This profile has been claimed by the business owner or representative.

Relax The Back

4.9

About this business

Location details

The Paddock Shops 4142 Summit Plaza Dr, 4142 Summit Plaza Dr, Louisville, KY, 40241, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.9400 reviews
Select a rating
Teri S.'s profile image
Teri S. 

Verified by Relax The Back

8 years ago

You know your product well. Staff took plenty of time with me for questions and while choosing the chair. I do regret not getting the smaller chair. I was surprised when I got the chair home there were no batteries in the backup. There was no conversation about the battery back up during my visit. Also, when getting my chair settled in my home, I found one of the electric wires crimped severely, the coating was not broken but the wire was crimped/wedged between two fixed parts. 

Kenny M.'s profile image
Kenny M. 

Verified by Relax The Back

8 years ago

Mark and his wife both are very knowledgeable about all of their products and how they work in relation to the human body. They were very professional to work with. I will buy from them again. 

Business response:

Kenny, Thank you for your comments. We have a passion for what we do - improving your wellness and quality of life. I look forward to the continued opportunity to assist you. Jen 

Pam G.'s profile image
Pam G. 

Verified by Relax The Back

8 years ago

We love our pillows! Great customer help! 

Richard B.'s profile image
Richard B. 

Verified by Relax The Back

8 years ago

very pleased with all services and products love the chairs and the beds! 

Tana S.'s profile image
Tana S. 

Verified by Relax The Back

8 years ago

The owner spent quality time with me helping me find the right pillow to help with my cervical herniated disc condition. He also directed me to a book with helpful exercises. I'm feeling and sleeping much better. 

Business response:

Tana, I am glad to hear you are finding relief and improved quality of sleep. I believe comfort follows correction. Please let me know how I can be of further assistance. Mark 

Kate N.'s profile image
Kate N. 

Verified by Relax The Back

8 years ago

Spent a lot of time helping me with individual needs. Wonderful staff. 

Nancy F.'s profile image
Nancy F. 

Verified by Relax The Back

8 years ago

Great products, very helpful and knowledgeable staff. 

Tony T.'s profile image
Tony T. 

Verified by Relax The Back

8 years ago

i purchased a pillow, but I was able to take a sample pillow home and try it for a few days before I bought one meant a lot. Who else does that? 

Liz S.'s profile image
Liz S. 

Verified by Relax The Back

8 years ago

Fantastic customer service from sales(Tyler) to det up and delivery(Ethan & Ephriam Hanson). Entire process seamless and professional. Love my Inada. Thanks guys! 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 400 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.