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Relax The Back

4.9

About this business

Location details

1198 El Camino Real, Menlo Park, CA, 94025, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.9239 reviews
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Jim S.'s profile image
Jim S. 
3 months ago

Knowledgeable staff, delivery offered, 

Business response:

Thank you Jim! 

Patricia P.'s profile image
Patricia P. 
4 months ago

Cody was Knowledgeable, courteous, answered my numerous questions, gracious on several visits to try different chairs, and many phone calls. I’m in my 80’s & am more confident talking to a good person than trusting the web. I visited 3 stores, tried several brands & types of chairs. Cody’s knowledge & attitude of customer satisfaction for unique needs instead of sales spiel & dismissal if not a quick sale made the difference for me. I like my purchase & have recommended friends visit. 

Business response:

We agree that the best place to buy a chair is in-person! Thank you for coming in and for the kind words for Cody. 

Diane H.'s profile image
Diane H. 
4 months ago

Love the wedge pillow 

Business response:

They are great! Thank you! 

George P.'s profile image
George P. 
5 months ago

Chair repair service is great! All handled by local store. Repair person arrived, checked and ordered parts. Parts arrived, chair working. 

Business response:

Thank you for supporting your local store! 

Nora V.'s profile image
Nora V. 
5 months ago

Got lots of info 

Business response:

We're here to help educate customers on ergonomics and our products! 

Ella L.'s profile image
Ella L. 
5 months ago

Even though none of the employees is fluent in American Sign Language, they were friendly and willing to communicate with us as thoroughly as possible. Flexible with delivery and set up and responded to calls effectively. 

Business response:

We're happy we could help! Thank you for the review, Ella. We appreciate you being our customer. 

Bichphuong N.'s profile image
Bichphuong N. 
5 months ago

We were looking for a new mattress. Service was excellent. Hugo never rushed us, recommended us to tryout different mattress while he pointed out the pros and cons of each mattress. All questions answered to our satisfaction. 

Business response:

We love helping people find the right mattress for them. We are glad you found Hugo so helpful. Thank you! 

Leslie L.'s profile image
Leslie L. 
6 months ago

Cody delivered my chair at the appointed time. He carried it in so not to scratch the hardwood floor. He gave me instructions on how to operate the chair. Very helpful. 

Linda O.'s profile image
Linda O. 
6 months ago

I think the sales person, Colby or Cory is very knowledgeable . He helped me with neck support and wedge. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 239 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.