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Reliable Chevrolet
- Car Dealers
- Springfield, MO
About this business
Location details
3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Three trips to get my car repaired, three wasted days in the waiting area. Car not fixed, will try a different dealer.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to Robert Bunch at Rbunch01@vtaig.com at your earliest convenience.
After having my car for 2 weeks the same day I pick it up it breaks down again. They tried to deny responsibility for the oil pressure sending house being knocked loose while they were replacing parts to my oil (oil cooler, sealants, surge tank, oil pan ext.) When I threatened a law suit they then said it was a miscommunication and they covered the repairs at another dealership.
Business response:
Thank you for your feedback. We're sorry to hear that you are not satisfied with your experience with us. According to our records, our team spoke with you about this on Friday and Saturday this past weekend. We were able to get your vehicle fixed by coordinating with your local dealer and we also made sure any billing was handled. If you have any other issues or questions, please reach out to Robert Bunch at Rbunch01@vtaig.com at your earliest convenience.
It wont let me put a 1 star. Yet I drove off the lot without being informed of any major problems. Big O tires just found a major oil leak that could not have happened in between fixes.
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please reach out to Dixie Lee at 855-971-8359 at your earliest convenience.
Expensive. Didn't do all of the things I asked them too. Gave me a form of Green Check Marks. Yet not a week later the engine light told me something is wrong with it. All remaining fixes will be done by hand, by me. I'm a computer scientist who build computers by hand and have done so since I was 7 years old looking at the engine and all of its wires and cables it looks like a giant computer. Plus YouTube has very descriptive repairs for my exact model of car. So it shouldn't be hard.
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Dixie Lee at 855-971-8359.
Took two weeks just to check and replace air conditioner compressor.
bad service could not take care of my truck.
Did not complete the job things left undone not satisfied at all. When detailing your car should be clean on the interior as well as the exterior. Between the seats was not clean so the job is what not well done.
While the young man JJ was awesome the dealership as a whole is one of the worst Ive dealt with. The GM is arrogant and yhe sales staff are incompetent and shifty characters
Third time going there for the same issue, my window, third time different diagnostic, this one cost me $405, Ive been going there for years, and that will be my last time . I Will also be looking for new car beginning of 2019, would not go to reliable Chevrolet anymore. That is where I bought my G6 doesnt nine .
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.3 star rating with 5,928 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 7:00 p.m.