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3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Joey Mondragon did great for us.
After dropped car off for oil change cause car was saying oil needed changed now they told me they just reset the oil life on it.
Business response:
We appreciate you sharing your recent service experience. We understand your concerns regarding the handling of your oil service request and the information provided about the oil life indicator reset. Our team remains committed to clear communication and consistent service procedures for all maintenance needs. If you would like to discuss this further, we encourage you to reach out to Chris Rothwell at crothwell@vtaig.com.
These guys are such crooks.Everytime I am in there something else wrong or leave stuff off and dirty my car. It's time to find somewhere else.
Business response:
We are disappointed to hear that your recent experiences have changed the confidence you once had in our team. Our goal is always to provide thorough service and return every vehicle with the level of care and attention our guests expect. We appreciate your feedback and would value the chance to address your concerns directly. Please contact Chris Rothwell at crothwell@vtaig.com so we can learn more about your experience.
They were terrible. Service was terrible. My sale rep was terrible. Just an all around terrible experience.
Business response:
We take feedback regarding the overall experience and interactions with our team seriously. Our team remains committed to providing a professional and supportive environment for every customer. We continue to focus on improving consistency and delivering a higher standard of service across all areas, reach out to Chris Rothwell at crothwell@vtaig.com.
Had my vehicle for over 3 weeks, didn't return phone calls. Lacked communication, follow through, and professionalism. Will not go back
Business response:
We appreciate you taking the time to share your feedback regarding your service experience. Our team is committed to timely communication and keeping customers informed throughout the repair process. Input like this helps us identify opportunities to improve responsiveness and overall service quality. For further assistance, please reach out to Eric Shoemaker, our General Manager, at 417-522-1617.
I took it in and was told it'd take a day it ended up taking 4 and my brakes are still not fixed
Business response:
We understand the importance of timely and effective vehicle repairs. Our team is committed to providing accurate timelines and ensuring all service work is completed thoroughly. Feedback like this helps us continue improving both efficiency and follow-through. For further assistance, please reach out to Chris Rothwell at crothwell@vtaig.com.
Reliable Chevrolet has a 4.4 star rating with 6,378 reviews.
Reliable Chevrolet is open now. It will close at 7:00 p.m.