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Reliable Chevrolet
- Car Dealers
- Springfield, MO
About this business
Location details
3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Was told things that were wrong with my car. Every time I get my oil changed it is something different that needs fixed every time. From the very first oil changed it was reported that I had an oil leak and every time after something different has been said about it. The person told me this last time that they would get back with me on Tuesday when they came back from being off so they could let me know when I could get in to get my CV joints replaced and transmission mounts fixed and oil leak fixed. That's what I was told t... read more
Business response:
We are concerned to hear about your service visits with us. Your concerns are important to us, and we would appreciate the opportunity to discuss this situation further. Please contact us Chris Rothwell at crothwell@vtaig.com so we can address these issues directly and work toward a better resolution.
Easy to schedule. Excellent personal service. Timely service
Business response:
Thank you for your fantastic feedback! We are happy to hear that you had a great experience. Your comments about our team's ability to provide personalized attention and complete work efficiently mean a great deal to us. We are, however, concerned to see the low rating provided. We would appreciate the opportunity to better understand your overall experience and ensure we continue meeting your expectations for your vehicle's service needs. Please contact Chris Rothwell at crothwell@vtaig.com so we can discuss your experience... read more
Terrible, Terrible, Terrible !!! What else can I say? They did nothing to attempt to repair my vehicle. The transmission still has problems. The technician noted in his repair report, "vehicle has multiple aftermarket lights mounted on the front bumper, this may cause interference with the transmission." These lights the technician referenced, are not hooked up! Another words they don't work! The technician drove my vehicle for 1 (one) mile and determined they could not duplicate the transmission issues I described. Reliable... read more
Business response:
We are sorry to hear that you feel this way about your recent service experience. We understand your frustration regarding the transmission concerns. Your feedback is concerning to us, as we strive to provide thorough diagnostics for every vehicle concern. We take all customer feedback seriously and want to learn more about your visit. Please contact Chris Rothwell at crothwell@vtaig.com so we can discuss your experience further and work toward a proper solution for your transmission issues.
My car has not been fixed was in the shop for two weeks and I have to take it back.
It took over two hours to change the oil and filter in my vehicle after my appointment. This is unacceptable and should never take more than thirty to fourty- five minutes tops if even that long. I have purchased several vehicles from them and had my vehicle serviced by them. I will not return. Poor customer service and no communication.
It was a terrible experience overall. There was little to no communication. They had the vehicle for eight days, but they didn't fix everything I asked to be fixed. When I questioned why, they said I would have to schedule another appointment. Additionally, the original problem remains unresolved. Very disappointing on every level.
After oil change Check Engine starts to flash. Very Nice !!!
The service manager and shop foreman were hostile and lied to GM . They would not give me the alignment specs because their alignment machine was not printing out the correct spec numbers.
When I had my chavey Trailblazer to have a warranty repair done on my backup camera, they had it done wright after the weekend but when I would call to get the status on my car and the service advisor was off sick, no one would tell me anything about it. I had a rental the whole time from reliable and that is fine but my complaint is that no one could check that it was done or not respond to my calls or emails.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.4 star rating with 6,379 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 7:00 p.m.