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Reliable Chevrolet
- Car Dealers
- Springfield, MO
About this business
Location details
3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The worst to date. They lied to me about my 27 pt inspection, they lied to me about topping off my DEF fluid, they told me they were the only ones who could flush my brakes and my transmission and wanted to charge me twice as much as other dealers. Very disappointed
Business response:
We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
Completely horrible shop and dealership. I will never set foot in this place again.
Business response:
We are sorry to hear your experience was less than satisfactory. We would like to speak with you to better understand your rating. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
They tried to gaslight me on one of the problems. I was having with my car. It was completely ridiculous what they were trying to tell me. They said the reason my Blietooth wouldn't work was because I was plugging my phone into the wrong spot for it to connect. The morons tried to tell me that Bluetooth and Andriod Auto was the same thing.
Business response:
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
They sold me a car with warped rotors and refused to fix it. I already had to pay $900 in body repairs I was told would be fixed wen I bought it. I am unsure they even fixed the issue as I keep having to come back for this and my car revs way up when on cruise control so much so it may mess up the motor. Its still not running properly. I am not very happy at all.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
Vehicle no longer mine. Trade in
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. At your earliest convenience, please reach out to Eric Shoemaker, our General Manager, at 855-971-8359.
Been in the shop since i bought it with suspension,transmission then motor problems. Thier cars are junk!
Business response:
Thank you for your feedback. It is our goal that every customer is 100% satisfied with their vehicle so we are disappointed to hear that you are not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please reach out to Eric Shoemaker, our General Manager, at 855-971-8359.
Poor my truck set in there service department for an hour and a half no one moved it. I could see it from waiting room. So I went out to ask why hasn't my truck moved. They said they would get right on it. I had an appointment for 1 pm got done around 3:30.
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
Worst service ever. If I could give -0- stars I would. We received rude and untimely service. Everything we requested was not completed when we received car back. Yet, your service dept. was going to charge us anyway. That is what I consider fraudulent. We will never purchase another car from Reliable or take my car for service there again.
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
Terrible experience that was notated in specifics. The Manager called me the next day and apologized and said that they would comp me and give me a return and never did also.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.3 star rating with 5,928 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 7:00 p.m.