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Reliable Chevrolet
- Car Dealers
- Springfield, MO
About this business
Location details
3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I was fortunate enough to get a c6 corvette as a gift from my dad as a 16 year old. That car is a blessing and a curse. Their were many problems with the car when my dad gave it to me. I tried to do a transmission filter change myself but ran into some problems. Me expecting the car to be done I come their and they told me some bs and basically told me 1.7k to fix it. Held me their for an hour as if I was gonna pay. Ended up paying for what they did, an inspection that I never asked for.
Business response:
Thank you for providing feedback on your experience. We are always looking for ways to improve and customer reviews help us do that. We are disappointed to see that you were not satisfied with your experience here. We would like to speak with you to get some additional information so that we may properly address your situation. Please reach out to Robert Bunch at Rbunch01@vtaig.com at your earliest convenience.
My service advisor - Chance Gorn - as usual was outstanding. The problem and service did not work at all. Brought my 2018 Colorado in twice for a heating problem and it was not resolved.
Business response:
We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. Please reach out to Robert Bunch at Rbunch01@vtaig.com at your earliest convenience.
Had a coolant leak and oil change. Fixed coolant leak, I believe they overfilled my oil. Developed a leak immediately took it back in and said it was residual. NOT6 weeks later still leaking and still showing full. Will not be going Back.
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please reach out to Robert Bunch at Rbunch01@vtaig.com at your earliest convenience.
Horrible I have never been treated so poorly in my life! The refusal to fix the problem they said was not there that 3 other vehicles in my area are having! They kept the car for over 2 weeks claiming there wasn't anything wrong and that it's normal to stall while pulling out in traffic that's not normal for a vehicle especially after being almost killed in it twice with child in the car
Not good. Had to take vehicle back for repairs on repairs they already did.
Business response:
Thank you for trusting us with your service needs. We hate to learn about your negative experience. Please reach out to Robert Bunch at Rbunch01@vtaig.com at your earliest convenience.
Went in to have a tire plugged they didnt preform the work and scratched my brand new zl1 wheels, the service manger has never returned my call. Told me I had run flat tires witch I do not. Very unprofessional and very disappointed. But hey I guess thats why they have the worst name in Chevy in the area.
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please reach out to Robert Bunch at Rbunch01@vtaig.com at your earliest convenience.
Made an appointment for an oil change and still had to wait 2 hours for it to be done.
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please reach out to Robert Bunch at Rbunch01@vtaig.com at your earliest convenience.
Was in and out with no waiting and no appointment. Well pleased!
Business response:
Thank you for your positive feedback. However, we regret to hear that your experience did not meet the 5-star standard that we strive for. We would love to speak with you to learn what else we could have done to make your experience even better. Please reach out to Robert Bunch at Rbunch01@vtaig.com at your earliest convenience.
keep car 10 days dident know how to fix it
Business response:
Can I please have your name and vehicle information so I can follow up on this please.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.3 star rating with 5,928 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 7:00 p.m.