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Reliable Chevrolet
- Car Dealers
- Springfield, MO
About this business
Location details
3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Never can call to talk to anyone.
Business response:
We understand how important it is to be able to reach our team when you need assistance. Our goal is to remain accessible and responsive across all communication channels. We appreciate you bringing this to our attention and will continue working to improve availability. Please contact Chris Rothwell at crothwell@vtaig.com so we can better assist you.
Felt I was overcharged as well as having to constantly call to get information on work being done. Was worst experience I've ever had there. Been taking vehicles there for years but will never go back again!
Business response:
We strive to provide transparent communication and a consistent experience for every visit, especially for returning customers. It's concerning to hear that this experience did not reflect those standards. We appreciate you sharing this feedback and would value the opportunity to review what occurred. Please contact Chris Rothwell at crothwell@vtaig.com so we can connect and discuss further.
My experience here was terable poor service from the sales team very very disrespectful people here i didnt buy the truck cuz they tryed to bully me into it keep far away
Business response:
We value you sharing your experience with our sales process. Our goal is to provide professional and respectful interactions for every customer, and feedback like yours guides our ongoing efforts. We remain dedicated to creating a positive and supportive environment for all who visit. For any additional questions or assistance, please reach out to Eric Shoemaker, our General Manager, at 417-522-1617.
Service guy not friendly. Paid to rotate tires but it wasn't done. Would recommend if service friendlier and if they'd actually do what they said.
Business response:
Thank you for sharing your feedback about your recent service visit. Our team works to provide a welcoming environment while ensuring every service performed is clearly communicated and completed with care. Comments like yours help us stay focused on delivering the level of experience our customers expect. Please reach out to Chris Rothwell at crothwell@vtaig.com if you would like to speak further about your visit.
It took over an hour to write a check out and get it paid for that is ridiculous it's no wonder you guys charge $600 for the paper work you may not know this but my time is precious thanks terry
Business response:
Thank you for choosing Reliable Chevrolet. We understand your time is valuable and appreciate your feedback about the checkout process. Your insight helps us improve our efficiency. Thank you for your business.
Had my tires rotated they didn't check tire pressure had 32 33 33 34 on the tires called and ask to return my call never did. Things better change or I won't be back . And I want my money back for extended warranty I bought
Business response:
Thank you for sharing your feedback. We understand how frustrating it can be when expectations for a routine service aren't fully met and when follow-up communication is delayed. Your comments help us focus on improving our service and ensuring that each visit meets the standards our customers expect. We would like the opportunity to review your concerns and discuss them directly, including any questions regarding your warranty purchase. Please contact Chris Rothwell at crothwell@vtaig.com so we can help you directly.
They took me home to wait. Didn't like the cost
Business response:
Thank you for your feedback. We're glad we could provide transportation while your Cruze was being serviced. We understand concerns about service costs and appreciate your honest input. Your five-star rating means a lot to us at Reliable Chevrolet.
They are not honest or hard working. Lack of understanding made them hard to work with.
Business response:
Thank you for sharing your experience with us. We're genuinely sorry to hear that your interactions with our team didn't meet your expectations. We truly value your feedback, as it helps us learn and improve. We'd welcome the chance to speak with you directly if you'd like to share more about your experience contact Eric Shoemaker, our General Manager, at 417-522-1617.
Felt lied to and tires low and couldn't even be nice and air them up
Business response:
Thank you for sharing your feedback. We're sorry to hear that your experience left you feeling this way, and we understand how disappointing that must have been. Your comments are important to us as we continue to review our customer service efforts. We would welcome the chance to speak with you directly. Please feel free to contact Chris Rothwell at crothwell@vtaig.com so we can assist you further.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.4 star rating with 6,378 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 7:00 p.m.