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Reliable Chevrolet
- Car Dealers
- Albuquerque, NM
About this business
Location details
9901 Coors Blvd, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They didn’t have the proper sticker for oil, change, mileage, did not reset the air filter meterafter changing air filter was severely overpriced
Dead battery 6/3. New one installed. Later that day the check engine light was on. Returned 6/4 and light was turned off. Later that day the light was on again. 6/5 I was told to leave it there for three weeks. Is a loaner available. Nope. Left to figure out what to do. 6/6 I asked if they would check the connections. Was told all was reconnected. 6/10. Left the car and a few days later was told a connection part needed to be replaced. Picked up the car 6/19. Later the light was on again. Returned 6/23. They found a loose co... read more
After 1 week & 4hrs @ appt. I'm informed that they don't have the parts.
Dropped my vehicle off with a few issues. Never was told exactly what was wrong. When to expect the repairs Left messages with secretaries. Finally got someone on the phone after 3 weeks. They said it would be done that day. Go figure!?
They took 4 hrs to reprogramming the computer of my camaro, it takes 45 minutes, you shouldn't schedule more than what you can handle, why scheduling an appointment if you are gonna service my car 4 hrs later,is not the first time you do it, for an oil change it took 4 hours, it seems like my car is not your priority
I have brought my vehicle in twice to have an emission system issue addressed. The issue was never fixed. They did other things to it, including flushing the coolant, brakes, transmission fluid, replacing cabin and engine filters, rotating the tires and correcting a recall issue.
With an appointment the wait time was 3. 5 hours for a recall/inspection. My vehicles paint was also chipped while in their service care, measuring about a centimeter and has not been resolved or concerned about.
It took them well over two hours to do the 1st service. I was told it would only take an hour. I also had oil on my driveway afterwards because they didn't clean up after the oil change.
Business response:
We understand how frustrating it must have been to wait significantly longer than expected for your first service, especially after being told it would take just an hour. It’s equally concerning to hear that oil was left on your driveway afterward—that’s not the level of care or professionalism we aim to provide. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.
Charge more than coupon price Price was 89. 99 before tax with coupon I apply but was charged $95. Plus taxes
Business response:
We understand how important clear and accurate pricing is, especially when using a coupon. We want to make sure everything is transparent and fair for you. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.5 star rating with 15,157 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 8:00 p.m.