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Reliable Chevrolet
- Car Dealers
- Richardson, TX
About this business
Location details
800 N. Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service was completed, but there were issues. They did not plug in all components. I had to take the vehicle back two more times to get my vehicle to work correctly. They are not very thorough. I would advice to double check their work.
Quite bizzare. I contacted the dealership and let them know I was interested in a specific vehicle. I had the funds and everything that is needed to purchase. Spoke with several people and never heard back. A week went by and now the car I wanted was sold. Don't bother with this dealership. Not very "Reliable"
I purchased my car here on a Saturday and took it home same day. My carfax report says that new tires were put on the following Monday. I tried following up with the service department but never got a response. I don't know if there are new tires or not.
Business response:
We are sorry to hear about your concerns regarding the tires and your experience with our service department. We understand how important it is to have clarity on these details, and we would like the opportunity to address your questions. Please reach out to Derrek Hooser, Sales Manager, at Dhooser@ReliableChevrolet.com so we can investigate this further and ensure you're fully informed.
I took it for a recall service and they reprogrammed the transmission. As I was leaving the dealership, the transmission began to fail. I took it back to have it fixed, and they told me I had to pay. They were the ones who made the error in reproducing the transmission, and they told me I had to pay.
Business response:
Thank you for your feedback regarding the recall service and the transmission issue. We understand your concerns about the situation and appreciate you bringing it to our attention. For further assistance, please reach out to our Service Manager, Eric David, at 972-952-0649 or edavid@reliablechevrolet.com.
My experience with Reliable Chevrolet they are not honest. I bought a car before thanksgiving been back at this car lot 5 times in 2 weeks. Never received paperwork about my purchase, They told me they was going to mail it to me they said you should have received it. Then they say you should've got an email never got a email over the two weeks of me having the car. I have fallen ill and my daughter had to be rushed to the emergency room due to mold growing in my vehicle. My daughter has asthma.
Business response:
We're very sorry to hear about your experience and the challenges you've faced. Your situation is concerning, and we want to ensure we address it properly. To help resolve these issues, please contact Derrek Hooser, our Sales Manager, at Dhooser@ReliableChevrolet.com. He will be happy to assist you and work towards a resolution. Thank you for bringing this to our attention, and we apologize for the inconvenience.
Poor, so I traded car in for new car.
Business response:
Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand your frustration. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns and see how we can make things right. We appreciate your time and hope to have the opportunity to assist you further.
Took it in for a recurring problem they had worked on before. We picked it up and two days later it was making the same noise. I don't think they tried to fix it!
Business response:
Thank you for sharing your feedback. We're sorry to hear that you're experiencing the same issue after having your vehicle serviced. This is certainly not the experience we aim to provide, and we understand your frustration. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns and ensure we get this resolved for you. We appreciate your patience and the opportunity to address the situation.
Every time I have taken my vehicle in for service or a problem, the service department mechanics have done something to my vehicle ( scratched passenger side rear quarter panel and bent front driver door) or caused me to have to come back over there for a flat tire. They kept/lost my wheel lock key so I couldn't get the tire fixed on my side of town. When i had it in this last time to fix my bent door that they damaged, they got grease on my front seat. They are worthless and incompetent. I won't ever go back for service the... read more
slow, slow service even with an appointment.
Business response:
Thank you for sharing your feedback. We apologize for the speed of the service you experienced, especially with an appointment. We understand how important it is to have timely service, and we're sorry we fell short. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns and work toward a resolution. We appreciate your patience and the opportunity to make things right.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.2 star rating with 7,643 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 8:00 p.m.