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Reliable Chevrolet
- Car Dealers
- Richardson, TX
About this business
Location details
800 N. Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
CLAIMED MY BATTERY WAS DEAD AND CHARGED ME 200.00 TOOK THE CAR TO ANOTHER DEALER SHIP AND WASN'T THE BATTER COVERED AT 100% WITH WARRANTY.
Took my car in due to a known issue listed online on other 2020 Malibu which chevy never recalled. I bought an textended warranty that is already expired so that didn't help me. The had my car for over a month!! I received no loaner either. Called me attempting to say it was an issue with a modification and the car is totally stock. Once the car was complete so they told me I had my friend take me to go get it only to sit there for 45 minutes and then the lady tells me my car won't start!!? Ridiculous, my ride left already s... read more
Business response:
Thank you for sharing your experience with us. We sincerely apologize for the extended wait time, communication issues, and the inconvenience you faced with your vehicle service. This is not the standard of service we strive for, and we understand your frustration. At your earliest convenience, please reach out to our Service Manager, Eric David, at Edavid@reliablechevrolet.com or 972-952-0649 to discuss your concerns in detail and work towards a resolution. We appreciate your feedback and the opportunity to address these is... read more
I was contacted by Liz. We couldn't make a deal for two reasons. 1) Not enough for my trade. The second reason was while I was waiting for my trade offer they raised the price by $2k. I've bought and sold many cars. I've never had that happen before.
Business response:
Thank you for your feedback. We apologize for the experience you had and understand your frustration. Pricing changes and trade-in values can sometimes be complex, and we regret that this process did not meet your expectations. Please reach out to Derrek Hooser, our Sales Manager, at Dhooser@ReliableChevrolet.com. He will be more than happy to review your experience and work towards a satisfactory resolution. We appreciate your patience and look forward to the opportunity to make things right.
They say they perform a $1680.00 inspection on used vehicles. Ha! One week after owning my vehicle I've spent $780.00 on things that any mechanic should have noticed. My mechanic noticed these things right off the bat. An air filter that was caked with dirt, bugs and other debris. I bought a good quality filter and only spent $12.00 on it. Small simple things that they've over looked. Many of the buttons features on the inside didn't work either. Would not recommend. Check vehicle over closely.
Las personas no son bilingues y no te atienden bien
Business response:
Thank you for sharing your feedback with us. We apologize if our service did not meet your expectations, and we understand the importance of clear communication and quality service for all our customers. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns and ensure that your needs are addressed properly. We value your business and are committed to providing a better experience in the future. Thank you again for bringing this to our attention. We hope to have the opportunity to serve... read more
I want to do a regular maintenance on my transmission. I got a transmission flush. And about thirteen days later the transmission broke down They claimed the flush had nothing to do with the broken parts and my gearbox is stuck.
Second time leaving my car for a full Saturday and they didn't complete my service appointment and didn't communicate that they couldn't finish in time prior to me picking up. Very frustrated with them and their inability to schedule a service appointment in a window that it can actually be completed in. We have two toddlers and now a newborn so having to move three car seats is so difficult and also makes the shuttle not an option for us.
Business response:
Thank you for sharing your experience, and we apologize for the inconvenience caused by the delays in your service appointment. We understand how challenging it can be to manage with young children and acknowledge the difficulties this has caused. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns and work towards a resolution. Your feedback is valuable to us, and we're committed to improving our service to better meet your needs in the future.
I did not need my oil changed or the filters replaced but they did it anyways. They did not say what was to be done with the car and charged almost 350 for things I didn't need or want.
Business response:
Thank you for sharing your feedback. We're sorry to hear about the misunderstanding regarding your service and the unexpected charges. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns and ensure we address any issues. We appreciate your patience and look forward to resolving this matter to your satisfaction.
They suck,everytime i take vehicle there they take forever and never fix problem the first time,get oil change it leaks oil,tire rotation they dont put valve stems back on,check filter lrave arm off and loose screws,they dont keep you updated,show favoritism towards certain customers,i could go on but wont.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.2 star rating with 7,644 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 8:00 p.m.