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Reliable Chevrolet
- Car Dealers
- Richardson, TX
About this business
Location details
800 N. Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
They are your typical salesmen...they lie! Bought many cars over the years, I know when I'm lied to.
Business response:
Thank you for taking the time to leave a review about your experience. We sincerely apologize that your recent car buying experience did not meet your expectations. We take all customer concerns seriously, and we would appreciate the opportunity to learn more about what happened during your visit. Our goal is to provide a transparent and honest sales experience for every customer. We would like to put you in touch with Derrek Hooser, our Sales Manager, to discuss your concerns in more detail. Derrek can be reached directly a... read more
El Estero no quedo arreglado y es la segunda vez que lo llevo desde que la compre hace 6 meses, el personal es muy amable, pero no resuelven el problema
Business response:
Gracias por tomarse el tiempo para compartir su experiencia. Lamentamos sinceramente que el problema de su vehículo no se haya resuelto después de dos visitas en los últimos 6 meses. Entendemos su frustración y apreciamos sus amables palabras sobre nuestro amable personal. En Reliable Chevrolet, nuestra prioridad es garantizar que su vehículo funcione de manera confiable. Nos tomamos en serio todas las inquietudes de los clientes, especialmente los problemas recurrentes. Nuestro gerente de servicio, Eric David, se comunicará... read more
I paid over $900 to have an engine light fixed for 2 codes, they took a long time getting back it to me and It was hard to get ahold My service advisor. I was told it was ready to pick up, but my service advisor didn't specify on the paperwork that it was ready and he wasn't there at the moment, so I had to wait for manager to call him to find out, and then he signed off on it. When I finally got my car back it was dusty all over, and they didn't wash it. 4 days later my car almost didn't make it to work, the stability contr... read more
Left truck for repairs, injector was replaced, didn't make it home before it began running worse than before. Brought it back in again, no loaner available and truck has been there for a week now.....
The COMPLETE overall service/experience was NOT up to par at All!! I am Super disappointed at the overall experience!! NOT at all like them in ALL the years we have had service with them!! VERY UNHAPPY!!
Honestly disappointed in the service. Had standard service done including a tire rotation. The following evening I found 2 of the 5 lug nuts on the same tire held on by the very last thread. Fortunately no damage done but could of easily not been so lucky.
Business response:
Thank you for bringing this to our attention. We are incredibly sorry to hear about your experience with the recent service on your vehicle, specifically the loose lug nuts. Safety is our top priority. We would like to understand what happened in more detail and ensure this doesn't happen again. Our Service Director, Eric David, at edavid@reliablechevrolet.com or 972-952-8135 to discuss your concerns.
They tell you 1 hour for oil change and 3.5 hours later they are finished. They also found $3,000 more in recommendations for repair.
Business response:
Thank you for your feedback. We apologize that your recent oil change took significantly longer than the 1-hour estimate and that you received unexpected repair recommendations. We understand your frustration, and we take customer service very seriously. Our service advisors are committed to transparency, and we can explain the reasoning behind each recommendation and prioritize them based on urgency and safety. Our Service Manager, Eric David, will be reaching out to you shortly to discuss your concerns.
They lie to much and so slow it take them 2 weeks to fix my small problem on my car I don't recommend this this place at all
Worse experience I've ever had purchasing a vehicle. Broke down within days of purchase and dealership refuses to do anything to help.
Business response:
We understand how disappointed and frustrated you must feel. This is not the buying experience we strive to deliver. To understand the situation better and get you back on the road quickly, please reach out to Derrek Hooser, our Sales Manager, at Dhooser@ReliableChevrolet.com.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.2 star rating with 7,644 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 8:00 p.m.