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Reliable Toyota Parts

3.3

About this business

Official Toyota parts supplier with Factory OEM replacement parts. Large in-stock inventory of batteries, tires, brakes, oil, filters, wipers and cleaning supplies. Factory trained staff and service techs. Online ordering, shipping, delivery and local pick up. Servicing the Springfield Missouri area and surrounding communities. Retail showroom open to the public and whole sale service suppliers. Call, email, message or walk in for immediate assistance. 

Location details

3521 E Sunshine St, Springfield, MO, 65809, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.3209 reviews
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Kaurine B.'s profile image
Kaurine B. 
rating
8 years ago

This dealership sold me a car that is in the shop 30 days later. I bought the extended warranty, but guess what... The parts that are needed are conveniently not covered! $622.88 BEFORE taxes and labor... that's not pocket change for your average Joe. The sales manager, Anthony or Tony, doesn't like to talk to customers. He said he would call me back and has not. (And plus, we watched him huff and puff and roll his eyes the whole time we were trying to buy the car.) I called to schedule with the Toyota service center to be t... read more

Bonnie R.'s profile image
Bonnie R. 
rating
8 years ago

My first experience with this dealership was with my mom who's in her 60's. She was pre approved through her bank for financing and we knew the monthly payment and percentage rate etc. They talked her into letting them run her credit (which is excellent) to get her a lower interest rate but their monthly payments were higher which they got lower by making it a 6 year loan instead of a 5 year loan. They were surprised I had a loan calculator (smart phones are awesome) and was able to call them on this. There was far too much ... read more

Missy K.'s profile image
Missy K. 
rating
8 years ago

I recently went to Reliable to look at the 2017 Camry. I was greeted by Stuart who showed me a few options. I was also talking with Magness Toyota in Harrison, AR. I was offered the vehicle at $2,000 more and 5.9% interest through Reliable. I asked why the dealer in Harrison was less expensive ($2,000 less) and a 0% interest rate. He threw his hands down on his desk and raised his voice saying "BECAUSE THEY ARE LYING TO YOU!" Later that afternoon I drove to Harrison, AR and purchased the vehicle at $2,000 less and ... read more

Akemi J.'s profile image
Akemi J. 
rating
8 years ago

On 9/23/16, I had my 40,000 mi service done for my Corolla. I live about an hour away. All seemed well until I got home. The next day in my garage, my front right tire was flat. I called my friend to help me change my tire. My friend found there was a nail lodged in my tire. There was also a marker to show there was a problem. No one advised me and I was charged for rotating my tire as well. It was on a Saturday morning. I contacted the Service Dept. and spoke with a female rep. She insured me that she would let her... read more

Billy H.'s profile image
Billy H. 
rating
8 years ago

NEVER AGAIN! My wife and I were car shopping and one vehicle on the list was here. It was our first stop and we got an old bald headed salesman that reeked of cigarettes and looked as if he should have retired 20 years ago. The problem started when I asked for a quote on our trade in. He wanted a commitment to buy from him first. Hmm.. how can I commit if you won't give me a trade in value? He said that was his policy. I said if he couldn't give me a trade value then we were done here and he again said it was his "policy".... read more

Frank K.'s profile image
Frank K. 
rating
8 years ago

Service department is awful. They forgot to tell me that my Prius front end was out of alignment when I was there for a tire rotation. They put the cupped front tires on the back of the car hoping I wouldn't notice. By luck I was out of town for next tire rotation and a more reputable toyota dealer pointed this out.. When I bought my certified Prius during certification they forgot to rotate the tires on the scheduled tire rotation. A definite " Buyer Beware " Dealer.. 

John G.'s profile image
John G. 
rating
9 years ago

I needed a used vehicle due to my old Pathfinder finally quit working... searched and searched for days... Reliable Toyota had what I needed... I live in Eureka Springs Ark and work on Beaver Lake so had to have AWD/4WD .... after numerous chats with Reliable Toyota and submitting a credit App they called and told me to come pick up my new/used vehicle... not having a vehicle I had to get to Fayetteville to rent a car since no rentals in Eureka Springs... so I got to Fayetteville rented a car and drove to Springfield... all ... read more

Ruth S.'s profile image
Ruth S. 
rating
9 years ago

Cannot even state how angry I was when the shuttle service was unresponsive about picking me up in a timely manner. Every dealership we have gone to gave us loaner cars so we were not "stuck" at the dealership for hours. Not here, we could rent a car..... Are you kidding! On a recall!? We will not go back to this dealer again. 

David D.'s profile image
David D. 
rating
9 years ago

I love my Toyota's. I have bought 2 Toyota cars at this lot. One used and one new. I have had good experiences and really bad experiences at this dealership. Some experiences were so bad that I would give them "no stars" if I could. I no longer take my Toyota there for warranty work. I found out that a dealer does not have to do warranty maintenance or warranty work to be covered by Toyota. I have heard of others that have had problems and it appears to me that most of the issues come from the manager. I have bought... read more

Frequently asked questions about Reliable Toyota Parts

How is Reliable Toyota Parts rated?

Reliable Toyota Parts has a 3.3 star rating with 209 reviews. 

When is Reliable Toyota Parts open?

Reliable Toyota Parts is closed now. It will open on Monday at 7:30 a.m.