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Rent-A-Center

1.9

About this business

Location details

645 Harrisburg Pike, Columbus, OH, 43223, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
1.9467 reviews
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Jon T's profile image
Jon T 
2 years ago

Don't do it, I have paid ****? For a 700 dollar bicycle with bad brakes and now they are coming to take it because cancer has made me unable to pay. Heartless bloodsuckers. 

Business response:

Rent-A-Center finds it unfortunate that you have not had a positive experience. All terms of the agreement are clearly outlined and we confirm we have not made any false representations of the property prior to its rental. For further feedback, you may contact our customer service at ************. 

Tonnekia Y's profile image
Tonnekia Y 
2 years ago

My furniture still have not been fix and its been over 6 months I called file complaints and nothing been done. My furniture is now paid off and I cant even enjoy it because of the delays and broken promises. There has to be something done about this situation Im have look into a lawyer and take this to court I will never buy furniture again from this company ZERO STAR 

Business response:

Due to the lack of identifying information and inability to locate the agreement referenced in your complaint,please contact our customer service at ************. 

Michael A's profile image
Michael A 
2 years ago

They They told me I was approved for $1600 credit. They took money from my account for a Down payment On a Tool set. They were supposed to deliver it To my house. It never came. Sure I called today and they said that I'm actually not approved. I just want to know Why they took money from my account.they lied to me saying approved than call say I wasn't if I don't get my money im go to courts 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Michelle W's profile image
Michelle W 
2 years ago

This is the most unprofessional business I've ever delt with. They are constantly changing my payment dates then harassing me claiming I'm late. Each time I speak with them they claim it will be fixed . The next week I go though the same thing. One sales representative has called me at work saying he's on the way to my house. I always say okay I'm obviously at work. The same sales representative has on more than one occasion tried to get me to send my payment to his personal phone. It's like dealing with thugs not a business... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Wakim W's profile image
Wakim W 
2 years ago

Horrible service nasty employees and the hate black people they need some black managers because these people are not from this neighborhood 

Business response:

Rent-A-Center is an equal opportunity employer and confirm we do not tolerate any behavior to discriminate a person's race, ethnicity, religion ***, sexual orientation, creed, nation origin, ancestry, age, or level of ability or disability. We find it unfortunate that you have not had a positive experience, and encourage you to contact our customer service at ************ to provide further information. 

Francisco L's profile image
Francisco L 
2 years ago

I had ordered a dining set and only the table had been delivered to the store. I was contacted by a female representative to let me know the chairs werent delivered and asked if Id be willing to mix match the furniture. She advised me she would send me pictures of the other chairs and never got back to me. I then contacted the store about the issue and was told again by a male representative that he would be sending me the pictures. I got tired of waiting so I contacted the facility to initiate a refund because I was no long... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. Unfortunately we are unable to locate your profile based upon the identifying information provided. In order to better assist you, please contact our customer service at ************. 

Paul P's profile image
Paul P 
2 years ago

This place know wants you to pay a month upfront before you get your merchandise. Use to be able to only have to pay a week or two. Wouldn't recommend this place to anyone 

Business response:

Rent-A-Center appreciates your feedback. For questions or concerns, pleasecontact our customer service at ************. 

Shakor W's profile image
Shakor W 
2 years ago

Rent a center in ********** ******* avenue they took my money I still aint receive my stuff they said its to heavy 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Cornishia H's profile image
Cornishia H 
2 years ago

They are a horrible business they harass people, not only that they overcharge people. I will not send anyone to this company ever. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. All purchase terms and fees are explained in the agreement and authorized under applicable state and federal law. In order to better assist you, please contact our customer service at ************. 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.9 star rating with 467 reviews. 

When is Rent-A-Center open?

Rent-A-Center is open now. It will close at 6:00 p.m.