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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Ive reported to the store that my mattress has bed bugs and was told that it did not come from their store. The store manager was very rude and was telling me that it did not come from her store. The district manager still hasnt reached out to me after two days of me complaining of a matter this urgent.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
This company are complete scam artists and the most rude and unprofessional customer service I've ever had the misfortune of dealing with. They lied to get the agreement signed and then lied when confronted on those lies. I was advised that I could make additional payments on top of my monthly payments by simply signing on to their website. Every month I called because the website always said there was an error when attempting to do this. I was also told there were 2 early payoff options - 120 days as well as a 6 month optio... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. Please note, customers are provided all disclosures prior to signing and it the customers responsibility to review the terms should there be confusion. In order to better assist you, please contact our customer service at ************ to provide your proof.
I was a costumer of rent a center for over 8 years and just because I was late on my payment they call me and said they were gonna raid my house ,the guy who call me was very aggressive and hostile, I mean is this the type of treatment that I deserve after been a customer for 8 years ,I mean it's not a secret they over charge people and harrast people over one day late on your account .I will highly recommend to stay away from doing bussines with rent a center specifically the one in Mkeesport ************.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
This place is relentless always calling 5 times a day than knocking on your door after you have spoken to them ! My couch has post beetle bugs in it and I work for major furniture company and I know the process the store says it was not delivered that way well no c*** if they would actually read they would know all about them they just keep saying not under warranty than I got a phone with them phone was lost/stolen again warranty wont cover ! I have contacted corporate 8 times and no one will call me back !!!! Spoke with sa... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ to provide further details of your experience and we can assist.
I signed a contract agreement with an agent online/through text and was given a tentative delivery date and time, but informed that I would be called by a store associate and they would confirm a delivery time. I was called by **** from the *********, ** store later that afternoon. He was polite, wanting to go over my payment options so he could create a contract, take a payment, and set up delivery. I informed him that I had already gone over all those options, had signed a rental agreement, paid my first week, had my secon... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
I recently worked there was injured on the job the manager told me so what and was fired the next day
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
I applied for credit and was awarded x/week. On October 9th I placed an order and made my first payment. I scheduled delivery for the 11th. On the 11th I was unable to contact the store because the phone was disconnected. I called the main customer support number and was told that they were able to get a hold of the district manager, and my item would still be delivered that evening. The item was not delivered, the item has still not been delivered. The store phone continues to be disconnected. Reaching out to the headquarte... read more
Business response:
Hello,This Rent-A-Center customer rented their product from an independently owned and operated franchised location. We have sent her comment to the franchisee.
******************...I was told i will get a refund on a product never delivered. This was in august of this year. Here it is 2 months later, still havent recieved my refund. Called corporate they was no help. Called local store and manager was very rude. RAC i want my money back pls. Im on disability living on a monthly check. You are a multimillionaire company. Its nothing to return ****** for an item i never recieved, shame on you!!!
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
We rent at the ******** ** @ ***************. we rented a couch in June of this year about a month ago the love seat broke. I called they sent the tech out the following day (I had issues with timing because they didnt come at the time they said so only my daughter was home) thats not my issue tho. The tech said it cant be fixed it needs the whole back replaced or the whole loveseat. Fine its under warranty, Iv only had the set a little over 3 months. Well the store will not reach out to repair and every time I call I get th... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 467 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open at 10:00 a.m.