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Rent-A-Center

1.9

About this business

Location details

645 Harrisburg Pike, Columbus, OH, 43223, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
1.9467 reviews
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Chris B's profile image
Chris B 
2 years ago

Can't believe all these 1 star ratings, and they only have the 5 and 4 star ratings on their site. Tells you how honest they are. They literally robbed me by taking my down payment and never sending the product. Now I get a refund in the form of in store credit. I have no desire to go back to this store after the way they treated me so why would I want in store credit? They're awful!!! Talking about the *************, ** store BTW. Can't speak on others. Just don't go to these clowns 

Business response:

Rent-A-Center appreciates your feedback and apologizes that are not satisfied with your experience. In order to better assist you, please contact our customer service at ************. 

Teresa M's profile image
Teresa M 
2 years ago

I hate this place I have been with them for years and this last thing done it for me. I got a computer that was over three thousand dollars it was brand new I still have the box the minute I paid it off it stop working I had been paying the insurance on ever month so I thought they were going to take it and get it fix or give me a new one for the price I just paid no they stole my first one wait six months for a used one the shot of like a gun and startered burning inside and scared my child who has ADhD and altism these wer... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Jennifer L's profile image
Jennifer L 
2 years ago

I ************* from the *************************** and they made me paid a down payment for the furniture and I had four weeks free for a new account.they are very rude and they have no customer service experience. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Kimberly B's profile image
Kimberly B 
2 years ago

Its like doing business with the loan shark. Expect to be treated with zero consideration. The people that work here will come to your home, threaten children and ask them to be let into your home.. this is all over being five days late after the manager was informed and agreed to wait two more days. This entire center is ran by rude little boys, who think theyre men would like to threaten women and children. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. Please note, we are a leasing company and not in the business of issuing loans. In order to better assist you, please contact our customer service at ************. 

Anthony A's profile image
Anthony A 
2 years ago

This company is ridiculous. I have had my phone number over 20 years and they continuously harass me because someone used my number when making a purchase from them. Their customer service is absolutely rude and would not do anything about it or remove my number and hung up on me when I requested a manager. They keep telling me if I pay then they will stop bothering me. I WILL NEVER USE THIS BUSINESS!!!!! 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. As there is not a phone number listed we are unable to locate the lease in question.In order to better assist you, please contact our customer service at ************. 

Kitarya L's profile image
Kitarya L 
2 years ago

***** is the most rudest, most disrespectful person working at the location. He doesn't know how to be professional at all. He harasses even after scheduled pick up time. If you schedule a time for them to come and get the item he doesn't show up on time to get it but harasses you. He damaged my door when getting the item. When informed to fix him and **** just pulled off. When called to discuss the harassment and the damages done he proceeded to yell and then hang up. But before hanging up he advised that I call in and make... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Joan H's profile image
Joan H 
2 years ago

I live in ********** , **, the rent a center on N Main St, is the worst and I am ****************************** furniture that I asked for. Since the day I started on Aug. 4th, ****, I have been harassed about payments and have been in pain since I am disabled, I can't do everything but the young men came in and watched me pull out my old king **** which was better than the supposed mattress, they said was brand new for my supposed king ******* set.. I have a bill for ***** for a ******* set from of the showroom floor and a ... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ and we can arrange for repair or pick up of the property if you are not satisfied. Thank you 

Alex C's profile image
Alex C 
2 years ago

******** is a horribly ***** and judgmental woman she was working the front desk when I went in to pick up the item that I had been approved for and signed an agreement to. I even made the first payment. Then, when I get in there, she begins to belittle me and judge me, and then question my integrity of where I work and where I live, so I offer her my paystubs and lease she didnt begins to tell me to get out of her store, or wed have a problem. She obviously has it good with somebody above her in the company because she does... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ and provide further details of your experience. 

Stephanie s's profile image
Stephanie s 
2 years ago

This location is an absolute joke, I tried to get a mattress and and bed frame from here after paying off my washer and fryer I got from another location that was behind from me being on bed rest for a high risks pregnancy well documented store manger understood I even got a check for same as cash to use again and ordered everything called to see the delivery time and was told oh jk we've canceled it ur not getting the items 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.9 star rating with 467 reviews. 

When is Rent-A-Center open?

Rent-A-Center is open now. It will close at 6:00 p.m.