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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
NO STARS!! ID GIVE NEGATIVE IF I COULD! The harassing phone calls RIGHT AFTER A PAYMENT IS MADE IS UNCALLED FOR!! THEY CALL ALL THE **** WHEN THEY ARE ASKED TO CONTACT AFTER A SPECIFIC ****, THEY STILL CALL WHENEVER THEY WANT! They are going to get me fired from my job!!! ITS UNPROFESSIONAL AND I HAVE NO IDEA HOW THEY HAVE AN "A" RATING WITH THE BBB!!!! Next time someone comes to my house to take the couch when I just made a payment and they want the next weeks payment ALREADY, I WILL contact the police department! It is unc... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
I truly regret purchasing a bed **************** through them. The only reason I went this route in the first place is because I was just moving into a new home so, I couldnt afford to pay for this fully upfront. Its been a year since Ive made this purchase, have always made payment, never been 30 days late but, Ive been harassed & embarrassed by them showing up to my home several times like the police or contacting a friend & even my landlord! If *** paid faithfully this long & only have a few hundred dollars left to pay, w... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Very poor experience they tried to auto ******* account on a week I'm not paid then they all are a rude when I call the store to get the issue resolved I would need to pay extra I then asked for cooperate they then provided the number to resolution team I could go but I rather not waste anymore time
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
I am absolutely appalled by this business. Upon delivery, the tiles in my kitchen were shattered! I contacted rent-a-center and they offered me $125 off my contract, which is laughable because they do not make the rules anymore and we have to rip up our entire kitchen to replace the broken tiles so they match. After this, we ran into fraud on our account. I communicated this through writing multiple times with the manager at the location we rented through. He called me, multiple times a day when I work at an elementary schoo... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Im constantly harassed twice a week by phone for payment to both contact numbers provided.their staff constantly come to my home harassing to get their merchandise, which explained my stepson has the game in ******* somewhere that his mother took him. Indicated my bank acct was hacked and working on sending the 2-3 missed payments . I asked for staff to stop coming to my *********** still do. Staff lied & noted I waved scissors at them outside my home when I let my husband speak to the male staff as I was outside decorating ... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. Per the rental purchase agreement, we are authorized to contact customers for payment or to arrange return as you are renting our property. Timely payments are required, and through contact is our attempt to resolve your account to avoid a breach of rental purchase agreement. To further discuss your purchase or return options, please contact our customer service at ************.
my name is ***** and i was renting a bedroom furniture set which i paid off this past march 2023. today is 10/6/2023 and i called the store i purchased this from (*****, **) and asked them if they could repair my bed frame since its still basically new. the bracket holding the frame together snapped at the bottom of the bed. ***, whom i spoke with asked me if i had the insurance for the bedroom furniture and i told him i did not know about any insurance offered because last time i rented from RAC they just fixed things if th... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We encourage you to review the paragraphs in your rental purchase agreement titled, "Optional Liability Damage *********** ************ and "Maintenance and Warranty." Per the "Maintenance and Warranty" section, "We are responsible to make all normal repairs as long as you are leasing the property... If any part of a manufacturer's warranty exists on the leased property at the time you acquire ownership of the property, the warranty will be... read more
Would give them 0 stars out of 10 if I could. Nightmare began in 12/2016, rented an item, paid, and returned when done. To this day, they still are reporting as Acceptance Now on my credit report that I was/am late in payments even though their merchandise was returned in EARLY 2017, and I'm writing this in OCTOBER 2023. I just want them off all three of my credit reports. Word to the wise...never ever do business with this company.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
They have been contacting a number thats not on my file never been on my file no where but some how they got her number so I would love to know how that happened and called the number multiple times
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Very rude unprofessional an ghetto no customer service skills what so ever each an every last of them needs to be fired after reading reviews I decided to go to another company which they had already taken money off my card so I quickly called back asking for a refund before we went any further with the process I asked 5 times for a refund which I still havent received my money Ive waited the **** business days still nothing they are scammers but they definitely had the right one
Business response:
Rent-A-Center appreciates your feedback and apologize that you've had a poor experience. In order to better assist you, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 467 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.