Rent-A-Center

Bryan R 

on BBB

2 years ago

The sofa set we bought from Rooms to Go is awesome. However, Rooms to Go had an Acceptance Now (90 day same as cash lease to own) office, in their show room. We went with that route because we had used the parent company, who recently acquired them, ***** successfully in the recent past. We did the paperwork and paid down what was required, had two auto payments and was told to call in for the final payment, just in case we had any late fees or slight overage. She said it's usually the same as the other payments. We made all... read more

Shawn K 

on BBB

2 years ago

I've been using them for **************************************************************************************************************************************** for payment. We are on a tight income when I can I will pay my washer and dryer off and never use them again...... You lost a long time costumer 

Christina B 

on BBB

2 years ago

No stars ! I got a bedroom set & tv from here my ex took the furniture out they now saying I sold the furniture they I let them in as a courtesy to show them. Their furniture is not here to go and let it go into delinquency, and I will take care of it from there further as I cannot now, as my ex was paying the payments I put it in my name, because I had better credit at the time they come to my house every day, banging on my door, harassing me, threatening me, cursing me out with the blow **** sirens yelling, my full name to... read more

Carolyn H 

on BBB

2 years ago

I was Assaulted by a Delivery Driver of Home Choice Furniture. He still works for the company in ********* and nothing has been done about this Man. I have been lifted Mentally and Physically scared for life. 

Precious M 

on BBB

2 years ago

I have recently fell ill and have always tried to make timely payments. I am behind two weeks on my agreement I had to wait for insurance to issue me another cell phone because the coverage doesnt work anymore. Its one thing to show up at someones house which I get theyre doing their jobs but its unlawful to pull in front of my driveway to the point I cant pull out as I was leaving to go to the doctor. Then your rude associate got out of the van very aggressively and began to walk in front of my car moving to prevent me from... read more

Amanda T 

on BBB

2 years ago

I had intended to buy a 85 inch TV a stand. it has been two years and still paying it should be paid off . I pay 120 every two weeks iI I have bought other things from them with no problem and paid it off. New management came in and it seems like they are robbing me. I tried calling them all they say is I owe them money. Besides the tv was used. I say am done paying I think I paid this company enough. Hopefully something can be done with the way they do business. 

Jay C 

on BBB

2 years ago

I have fully purchased 2 different items from here in the past 5 years. Each time the salesperson is great at the start, but turns bad after that first visit. If a payment was late in any way, they would harass 2-3 times daily until it was paid. This wouldn't be bad if the preferred contact way was used. I work in a fast paced environment during the day, so I would ask to be contacted in the evening hours. Their salespeople would harass everyone around me, who's numbers were not given to them, for the day until I called and ... read more

Jolie H 

on BBB

2 years ago

Rent A Center employees broke into my house yesterday while me and my 5 year old were sleeping in the bedroom. They came all the way into my room yelling Hello..... I woke up and told them they needed to get out of my house they have no permission to be there, the older man of the two was mean and rude saying a blck man let them in my house I was pushing them out of my front door saying no on other than me and my 4 children live here so noone can give you access to my home. he said that a man said he could come in but there ... read more

Amadi W 

on BBB

2 years ago

This is my 2nd time renting with acceptance now . The 1st time was flawless but this time it has been such a horrible experience. I told acceptance now to come pick up their furniture about 2 weeks ago . And they instead offered a settlement offer of ***** within 45 days to close out my agreement . Last night, I paid it . I went over this over and over with ******* and she reassured me it was closed and there was nothing else to worry about. However, another auto debit came out this morning of my regular payment AND SHOWS I ... read more