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Renters Warehouse

4.9
  • Property Management
  • Austin, TX

About this business

Real EstateProperty Management

Renters Warehouse is an end-to-end marketplace and property management services platform that seamlessly facilitates investment in the vast and highly fragmented SFR market. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. NPG Managing Partner Scott Honour, who in 1999 ... read more

Location details

12885 Research Blvd, Suite 101A, Austin, TX, 78750, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9299 reviews
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Leah G.'s profile image
Leah G. 
rating
2 months ago

I've had such a great experience renting through Renters Warehouse! From the very beginning, the process was smooth and stress-free. The team was incredibly helpful, answering all my questions and making sure everything was clear before I signed my lease. Moving in was a breeze--the property was clean, well-maintained, and exactly as advertised. Any time I needed assistance with maintenance, their team was quick to respond and took care of things efficiently. It's rare to find a rental company that truly cares about its ten... read more

Joe M.'s profile image
Joe M. 
rating
a year ago

I love working with Renter's Warehouse! Abril Caballero's quick responses are extremely helpful for closing out projects and change order approvals. I love the relationship we have built with the Renter's Warehouse team :) 

Phillip H.'s profile image
Phillip H. 
rating
4 years ago

The crew that showed up to fix the air conditioner was polite, professional, they wore masks, and we're quick to get working on the issue. They found the component that had to be replaced and ordered it. It did take a couple days after that to get it completely resolved as the ac wasn't cooperating, but ultimately, it now works better than it ever had. Thank you all for your help! The customer support personnel, Marydel, was polite, professional, and seemed to genuinely care about mine and my family's well being. I really ap... read more

Business response:

We are thankful for your time and your willingness to write a review to let us know how we are doing. We are glad to know that Marydel and our vendor were able to quickly resolve a stressful situation. We love what we do. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service. 

Rick T.'s profile image
Rick T. 
rating
5 years ago

Maria did a great job helping me out with a financial issue in the middle of the C-19 pandemic. I think their finance people were going a bit by the book, but I was glad to see some flexibility on the part of the company - thanks to Maria diving in to work things out with the owner. 

John W.'s profile image
John W. 
rating
6 years ago

i had a problem with the HVAC system in the house i'm renting. i called RW and they were very helpful and got a technician out that day. the technician was friendly and professional and determined that the indoor machine had to be replaced. after a couple days of getting the landlord's approval, another technician, Abraham, came out promptly with the new unit. he expertly removed the old and installed the new, and everything works great. i'm very pleased and satisfied. 

Mr S.'s profile image
Mr S. 
rating
6 years ago

I've dealt with a lot of rental management companies. The process is frustrating and always results in small issues. Always. Renters wharehouse did a great job of identifying and solving all issues that pop up in the process. Straight shooters, honest business owners, professional problem solvers. Dont think you could ask for more 

Rob T.'s profile image
Rob T. 
rating
7 years ago

Worked with A R Evans to find a house to rent with very little time . He not only got a place but made it quick and stress free would highly recommend his service in the future . Sincerely, Rob Trainer 

Frequently asked questions about Renters Warehouse

How is Renters Warehouse rated?

Renters Warehouse has a 4.9 star rating with 299 reviews. 

When is Renters Warehouse open?

Renters Warehouse is closed now. It will open at 8:30 a.m.