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Renters Warehouse
- Las Vegas, NV
About this business
Renters Warehouse is an end-to-end marketplace and property management services platform that seamlessly facilitates investment in the vast and highly fragmented SFR market. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. NPG Managing Partner Scott Honour, who in 1999 ... read more
Location details
1333 N Buffalo Dr, Suite 250, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst property management company I've done business with, and I've been renting both commercially and residentially for quite some time. I have been a tenant for more than 2 months now and have dealt with the following issues: 1) RW refused to let me fill out a inspection letter. Something I've done at every property I've ever rented. Later I found out that the agent swindled me into signing the "inspection" document when he gave me my keys. The agent lied straight to my face. Windows are broken and won't shut. Blinds a... read more
Beware : client says check out this rental listing the company has a terrible rating and reputation on yelp And sure enough on the listing it says on their listing "Renters Warehouse does not pay any referral commissions. (sorry!)" Many many years never seen that, many hard working agents who are looked upon to receive help from property managers like this If you're a property owner never use this agency since they turn down agents and their clients
I ended up just canceling altogether. They expect a prospect to rent without being able to check if all amenities are in working order. Further, they expect a hold deposit (non-refundable) without any allowance for the fact that electricity and gas are both turned off - making it not possible to check all appliances. They can play the "word salad" game just fine. Totally unsatisfactory experience. They got me for a $45 credit check and 11 days of electrical services to the property. I liked it - I turned on the electricity i... read more
I paid Renters Warehouse $2,000 to rent out my townhome and they won't give me access to the photos that they took. They posted them on Zillow and when I posted for rent they deleted them. They aren't retiring calls or e-mails after two phone calls to them.
Hey guy I wanna warn y'all to stay away from this place. The biggest scam in Vegas by far it's my first month in and I already can't wait to get outta of here. Had water heater problems thats took 3 weeks to get fix then a couple days later a water inspector came by and said they installed it all wrong then expect me to pay full month rent with no compassion on our on going problem. I'm just a renter so as far as getting this done should not come down on us. Paid 7 grand to getting into and hazard house. Fuck you renter ware... read more
Absolutely terrible when it comes to maintenance. Had a leak we reported over a month ago that leaked into the walls and carpet causing toxic mold. This still isn't fixed and renters warehouse refuses to take accountability for this. In addition, the las Vegas manager Ryan Gonsales laughed at me over the phone when I was voicing my concerns of the mold and trying to break our lease. When I asked him to put himself in our shoes, he proceeded to tell me he removes all emotions from this job and refuses to put give anyone any s... read more
If I could give negative stars I would. STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE. If I can not even get into one of their properties because the agent keeps telling me its on Rently.com in order to do a self tour, is nothing short of extremely rude and is ultimately not willing to admit she is wrong, why the hell would I rent from these people? I feel like I dodged a bullet even considering renting one of their homes. Read all those awesome 1 star reviews. How the hell do companies that provide this horrible customer s... read more
Reggie Campbell and his team did a phenomenal job with processing and approving our rental application within one business day. Reggie provided prompt follow up and educated us on the process and he was proactive, he provided us with an approval very quickly. We appreciate Mr. Campbell for helping us! Thank you very much!
Definitely the worst property management experience I ever had. I had forward them a notice from the homeowner association about filling out the tenant information back in Jan which they had promised to assign someone to work on it. After 6 months, I received a fined for more than a thousand dollars because the no one from the property management ever reaching out to them. Besides, they NEVER reply to your email until I told them I am going to find another property management company. After all these, they have no attempt to... read more
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 4 star rating with 380 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open tomorrow at 9:00 a.m.