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Renton Jeep Ram Dodge Chrysler
- Car Dealers
- Renton, WA
About this business
Location details
585 Rainier Ave S, Renton, WA, 98057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I went in there because i hade oil light on and i took 5 galons of oil from my 2020 ram 3500 under warranty. After approximately 3 weeks they found out that my injectors were bad and they replacet under warranty. After 4 months in shop they finally called me to come and pick it up from Service because it was ready (keep in mind no parts were back order) when i went there to pick it up with half of my fuel gone and couple of miles extra i noticed that my truck had an engine knock i told them about it and they told me is norma... read more
Business response:
Hello. Please know we take your feedback very seriously. I would like to speak with you about your experience with our Service Team regarding the engine in your 2020 RAM 3500. Whenever you're able, please reach out to me directly so we may discuss this further. Thank you. Renton Jeep Ram Dodge Chrysler Fiat, Michael Chong - mchong@psautogroup.com, (425) 430-1000
They wanted to fix problem without knowing if it would actually fix the issue. Their diagnostic process is lacking.
Last time I had my oil change the techs spilled a bunch of oil all over my engine bay. That's fine mistakes happen but this time before I started the Jeep I checked and the tech forgot to screw in my oil cap. This is unacceptable especially if you're going to charge so much for an oil change. If I didn't check I would have a massive mess on my hands.
Worst experience ever, after you get the car , they become so cold & rude for any complains,they don't want to see you anymore
Don't like having to use text to get information
didn't have this service performed???? They still have my vehicle because of Jeep and a recall no parts available. not the dealerships fault. but they don't communicate very well still waiting for a call or text to let me know when the engine will be replaced.
Services delay, overpriced, and lack of transparency!
Business response:
I apologize for your poor experience. I am interested to hear more. Please reach out to me directly at mroland@psautogroup.com
The dealership always wanna overcharge it for something that's that ain't worth it thanks
Business response:
I'm sorry for your poor experience. I would like to hear more about it. Please reach out to me directly at mroland@psautogroup.com
Emailed about a Jeep wrangler with many questions, and received a video from an apparent sales manager that basically said come on down. Never will I buy a vehicle from Renton Jeep dealership.
Business response:
We apologize for the disappointing experience you had with our dealership. This does not reflect the level of service we aim to provide. We appreciate your feedback and will use it to improve our customer communication and ensure that all inquiries are addressed thoroughly and promptly in the future. If you have any further questions or concerns, please feel free to reach out to us directly. Please contact the General Manager Pete at 425.430.1000. Thank you for bringing this to our attention.
Frequently asked questions about Renton Jeep Ram Dodge Chrysler
How is Renton Jeep Ram Dodge Chrysler rated?
Renton Jeep Ram Dodge Chrysler has a 4.2 star rating with 4,634 reviews.
When is Renton Jeep Ram Dodge Chrysler open?
Renton Jeep Ram Dodge Chrysler is open now. It will close at 8:00 p.m.