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Renton Jeep Ram Dodge Chrysler
- Car Dealers
- Renton, WA
About this business
Location details
585 Rainier Ave S, Renton, WA, 98057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Horrible no one helped us when we went to the dealership. They looked at us come into the establishment and did not greet us or approach us so we left.
Business response:
I'm sorry to hear about your poor experience. Hopefully this has already been resolved but if it has not, please reach out to me directly at mroland@psautogroup.com
Nothing I went in to fix was fixed. 2nd time trying to update my connect. Not sure what the problem is. Get dishonest answers every time. Consistently have to call to see if my car is done to be told. Yes, its done. Pricing to fix my never working correct lights is absolutely ridiculous!!
We had a written agreement of things that should have been fixed, and they only fixed one issue, I have been fighting with them for almost a month now and still no progress has been made
Customer service from the agents are GREAT, they definitely deserve the 5 stars. However the prices being charged by CDJR are extremely overpriced. We were quoted $2,000 to have 4 spark plugs and 1 ignition coil replaced. We decided to take our vehicle for service elsewhere and we paid $500 instead. I personally wouldnt recommend any service being done here outside of your warranty!
The only reason this experience received 1 STAR is because there is not an option for 0 STARs! This is a well-known and well-documented design flaw that requires a RECALL to fix - the Dealership even agreed with me on this. Yet Jeep continues to refuse to fix this issue, and now does not even offer a Loaner or Rental Vehicle. So this Warranty Work (according to the Dealership), Failed Repair Work more accurately, cost me over $600 out-of-pocket for a Rental Vehicle that Jeep MAY consider re-imbursing me for! Shameful for Cus... read more
Extremely dissatisfied with the customer service.
Business response:
I'm sorry to hear about your poor experience. Hopefully this has already been resolved but if it has not, please reach out to me directly at mroland@psautogroup.com
$370 for a diagnostic that told me the wrong info. This place is absolute trash. Not worth a penny
My vehicle was in the shop for over 3 days and couldn't get a hold of a adviser. They either put you on hold for a really long time until you hang up or they tell you that they will return your phone. 3 days of not knowing what was wrong with my car. I wouldn't recommend this place.
Business response:
I apologize you did not have a great experience getting in touch your advisors. We have been very busy and short handed this month. Again, we apologize and would like to assist you. Please reach out to the Customer Care Rep.at Renton CDJR for further assistance.
The techs left a vacuum hose disconnected and left a mess all over the exterior of my truck. Will not return and do not recommend them at all.
Frequently asked questions about Renton Jeep Ram Dodge Chrysler
How is Renton Jeep Ram Dodge Chrysler rated?
Renton Jeep Ram Dodge Chrysler has a 4.2 star rating with 4,634 reviews.
When is Renton Jeep Ram Dodge Chrysler open?
Renton Jeep Ram Dodge Chrysler is open now. It will close at 8:00 p.m.