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Renton Jeep Ram Dodge Chrysler
- Car Dealers
- Renton, WA
About this business
Location details
585 Rainier Ave S, Renton, WA, 98057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
didn't have this service performed???? They still have my vehicle because of Jeep and a recall no parts available. not the dealerships fault. but they don't communicate very well still waiting for a call or text to let me know when the engine will be replaced.
Services delay, overpriced, and lack of transparency!
Business response:
I apologize for your poor experience. I am interested to hear more. Please reach out to me directly at mroland@psautogroup.com
The dealership always wanna overcharge it for something that's that ain't worth it thanks
Business response:
I'm sorry for your poor experience. I would like to hear more about it. Please reach out to me directly at mroland@psautogroup.com
Emailed about a Jeep wrangler with many questions, and received a video from an apparent sales manager that basically said come on down. Never will I buy a vehicle from Renton Jeep dealership.
Business response:
We apologize for the disappointing experience you had with our dealership. This does not reflect the level of service we aim to provide. We appreciate your feedback and will use it to improve our customer communication and ensure that all inquiries are addressed thoroughly and promptly in the future. If you have any further questions or concerns, please feel free to reach out to us directly. Please contact the General Manager Pete at 425.430.1000. Thank you for bringing this to our attention.
I took my car in for an oil & filter change and your offered inspection. I ended up waiting for three and a half hours before this service was completed. A few days later, on a cross-country trip, I discovered that a skid plate under the engine was not reinstalled properly after removal to service the car which resulted in damage to the skid plate. I will be getting the car inspected at my destination for any further problems.
Business response:
I'm terribly sorry to hear about your experience. This is definitely not the level of service we aim to provide. We sincerely apologize for the inconvenience and the issues you encountered with your car after the service. Your feedback is important to us, and we would like to make things right. Please reach out to us so we can address this matter and assist you with any necessary follow-up inspections or repairs.
This service didn't exist. My car hasn't been back to that dealership since it was purchased. Someone at the dealership fraudulently reported that they had serviced my car.
Business response:
I'm terribly sorry to hear about your experience. This is definitely not the level of service we aim to provide. We sincerely apologize for the inconvenience and the issues you encountered with your car after the service. Your feedback is important to us, and we would like to make things right. Please reach out to us so we can address this matter and assist you with any necessary follow-up inspections or repairs. We are deeply concerned to hear about your experience. It is unacceptable for any fraudulent activity to be assoc... read more
What service?? Car sat for three days. Then we had to bring it home as wife needed it over the weekend. No new appointment. We were told to bring it back in a couple weeks. Uses coolant as fast as I can fill it.
Business response:
I'm sorry for your poor experience. I would like to hear more about it. Please reach out to me directly at mroland@psautogroup.com
They replaced the axle which they diagnosed as being worn, but they damaged the frame of my car putting it up on the lift. It will now have to be repaired, leaving me without a car for days to weeks while it is fixed. It devalues the car. The dealership did agree to pay for it, but it has taken many repeated communications from me to move it forward every step of the way.
Business response:
I'm sorry for your poor experience. I would like to hear more about it. Please reach out to me directly at mroland@psautogroup.com
My experience with Renton cjdr has been unfortunate, I would not recommend this dealership for any service on your vehicle. They are slow and cause damage while working.
Business response:
I'm sorry for your poor experience. I would like to hear more about it. Please reach out to me directly at mroland@psautogroup.com
Frequently asked questions about Renton Jeep Ram Dodge Chrysler
How is Renton Jeep Ram Dodge Chrysler rated?
Renton Jeep Ram Dodge Chrysler has a 4.2 star rating with 4,671 reviews.
When is Renton Jeep Ram Dodge Chrysler open?
Renton Jeep Ram Dodge Chrysler is open now. It will close at 8:00 p.m.