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Renton Jeep Ram Dodge Chrysler
- Car Dealers
- Renton, WA
About this business
Location details
585 Rainier Ave S, Renton, WA, 98057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Communication was sparse. I was told I needed an alignment. I authorized it given I just bought the car new. I asked for before and after alignment information. They reported they couldnt find the initial but had results. Didnt vacuum out the car even though it reported they did. Hassled about coupon. Said I needed to provide it at time of service request even though they were the one who called me. I also have an issue with companies that are advertising coupons and deals but dont present those to the customer when they com... read more
There was a mix up on warranty coverage, I didnt find until the end of the day the factory warranty had expired based on the purchase date,not the year and mileage. My vehicle had not been worked on so I took it back to where I purchased the vehicle warranty.
THIS IS A ONE STAR REVIEW! It took them over month and 5 visits to NOT fix my car. 3 of the visits they had my car for a total of 7 days and NEVER touched it. They overbooked themselves or had staffing issues to blame. I have two Jeeps and will never be bringing them back here. Avoid this place and save yourself time and money.
Only reason I gave them 2 stars is because my Jeep Wrangler has the oil changed and one other service. The lady Wendy was busy eating lots of snack on her desk while texting on the phone and talking to me. Ive never been to a service advisor who was not doing all that while helping customers. Gets a date to have my vehicle service when the technician is not there. They need to get there stuff together over there. Be more professional like a real service department, not like they work at home.
Fairly poor. They increased the price of the vehicle the day after I contacted them. They soon sold the car and continued contacting me as though they hadnt sold it. This was to my surprise when I came on site to buy it and they were trying to talk me into another car...
I do not like being talked down too from someone who knows nothing about me or my knowledge. Made a reasonable offer for truck only to be berated. Would never buy from them.
I was scheduled to have a recall repair but upon arrival, I was told that they didn't have the necessary parts and that I would have to reschedule it after the parts come in.
This service was supposed to take 30-45 minutes according to the service desk person. Was told this at the time of my check-in. Service took 2.5 hours with no explanation for the huge discrepancy. Service tech did me a favor by finishing my car before he went to lunch. This was at the 2 hour mark! I will not return to this dealership for any reason.
After bringing my car back multiple times to fix the check engine light they finally resolve the issue. Customer service there sucks. Since the new ownership took over!
Frequently asked questions about Renton Jeep Ram Dodge Chrysler
How is Renton Jeep Ram Dodge Chrysler rated?
Renton Jeep Ram Dodge Chrysler has a 4.2 star rating with 4,671 reviews.
When is Renton Jeep Ram Dodge Chrysler open?
Renton Jeep Ram Dodge Chrysler is open now. It will close at 8:00 p.m.