RepairPartsUSA.com

Stuart V 

on BBB

9 months ago

Awful experience. Im in the middle of emailing back and forth with customer service. They sent me the wrong item and are insisting that I pay for shipping to return the item for their mistake. Horrible experience. Also the parts are really cheap and junky. Do not buy from this business. 

Kris C 

on BBB

a year ago

Return policy is not conducive with cell phone repair. My part arrived damaged but I didnt realize until after install. Their policy is they wont send new one until after receiving and inspecting old one, but then I wouldnt have use of my phone for well over a week if not much longer. Also, customer service will ignore and not work with you. 

Chuck C 

on BBB

a year ago

Horrible communication. Slow shipping. No responses to phone calls. Will not buy here again. Did not ship item until a case was opened through ******* 

Caleb L 

on BBB

a year ago

Disappointed After ordering the wrong part (my bad) for a replacement nib for my S-Pen, I immediately sent an email asking for a cancelation. After they didn't respond over the weekend (which is fair enough I guess), I decided I would call a bit after they said their phone hours start. The phone still said that they were closed, and soon after that my order shipped. The package arrived 4 days later and contained the hard white nibs even though I ordered the soft black tips.Safe to say I would avoid this store and take your b... read more

Will L 

on BBB

a year ago

I'm not sure what happened to this place but I would be careful doing business with them. I ordered an oled screen for an iphone and got a fake Chinese knock off iphone screen that i can't use. I spent close to $200 for an oled screen and got something that look like it's worth $20.They sell knock off products a for high price. Stay away from them. 

Shari B 

on BBB

a year ago

On 5/17 I ordered a product form this company. I received the verification email and said product was getting ready to ship and I would be notified of the tracking information. On 5/27 I had not heard from this company. I sent an email inquiring. They stated I should have received an email that got was on back order until 5/28. On 5/29 I received the tracking information. The 1st of June I the post office received my package. I picked it up on the 5th only to discover it was nothing like what I ordered. On the 6th I sent an ... read more

Chris L 

on BBB

a year ago

We returned our product we purchased and they refuse to give us our money back. Had to pretend to be someone else to get some type of response and even then they continue to ignore us. Shady business that stills peoples money. 

Jef G 

on BBB

a year ago

Worst experience possible. I made a purchase on May 15th with 3-4 day shipping. The item did not arrive within 7 days so on May 22, I emailed, called, and texted the company. The phone number does not get answered, and no response on the text. Some one from the company emailed me on the 23rd and said:Good afternoon,I apologize for the delay in shipping. An email should have been sent that the item is on back order until 5/28.If you are unable to wait any further we can cancel the order. If you are OK with waiting we can prov... read more

Christopher R 

on BBB

a year ago

I have tried several times to get in touch with ANYONE at the company, and I've just been completely GHOSTED. I ordered a new replacement digitizer for a customer's phone, and it was defective. I sent back the digitizer, and was told that the new one would be shipped out to me the following week. I never got a tracking number, and I never got the digitizer. And now I cannot get hold of ANYONE. I feel my only recourse is to file fraud charges with my bank, and leave feedback reviews detailing my experiences on ******* BBB, an... read more