RepairPartsUSA.com

4.1

Retail
Sunrise, FL

About this business

Retail Wholesale Stores

Location details

10260 NW 47th St, Sunrise, FL, 33351, United States

Get directions

Weekday	Schedule	Status
Mon	10:00 a.m. to 5:00 p.m.
Tue	10:00 a.m. to 5:00 p.m.
Wed	10:00 a.m. to 5:00 p.m.
Thu	10:00 a.m. to 5:00 p.m.
Fri	10:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.15,520 reviews

Select a rating

Melissa Y

4 years ago

I would give them zero stars if that were an option. On Oct 28th I ordered a part for a Samsung phone, for my dad. At checkout it said it would ship the same day. After not showing up in the time fame the provided, I called, I let messages, I never actually talked to a person. There were several attempts! The only think I got was a text saying it would be here the next day. It never came! It feels like a scam to me, shady for sure that you cant talk to anyone!

glenn S

5 years ago

Phone was not charging. so ordered a charge module for my galaxy s8 plus. Payed for 2 day shipping so i could get my phone back working. Ordered on Sunday it was shipped out Monday, should have received it on Wednesday but due to Fed ex, I received it on Thursday. The part ordered was exactly what i needed and fixed the phone. Late shipping was due to Fed Ex, which I see will seek a refund for the 2 day shipping.

Edwin M

5 years ago

Replaced my IPhone 6s battery but drained so fast. Faster than the original Apple battery. Supplied Fake or Junk battery.

Mi G

5 years ago

I never recieved both orders. They said it shipped over a week ago i dont know if this is a ****

Business response:

The order was shipped and delivered. The tracking is https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=XXXXXXXXXXXXXXXXXXXXXX

Greg P

5 years ago

I ordered parts in early June and need them shipped to a different address than my billing...I supplied wrong number of residence and was notified that they would be returned..I contacted company through the site they supplied and txt number supplied...not only haven't I received parts, but I have not received ANY follow up, and, they still have MY money....terrible customer service and to this point criminal.....

Jeremy

5 years ago

Ordered my screen part was supposed to be here On the 17th Of July and still has not received it have tried contacting them but get no response

Business response:

Dear Jeremy, The order was shipped and delivered. There are delays currently with USPS due to COVID-19 that are beyond our control. USPS tracking is XXXXXXXXXXXXXXXXXXXXXX

Matthew S

5 years ago

First time ordering from this company because they had a certain part in stock that I needed pretty quickly. So I ordered the part and pay for express shipping..... kind you I needed this part within a couple of days. I got my part 9 days after ordering it.. I paid for 1-2 day shipping!!!!!!!! I get the part and it doesn'g even have wrap or any form of protection!? So I'm already confused on how this is even possible.. who lets them send these parts out in just an regular mailing envelope!? I install the part just saying to ... read more

Business response:

Dear *******, You did not purchase 1-2 day shipping, you selected 2-5 day shipping. While we ship orders the same day, there is currently delays with USPS due to the current COVID-19 pandemic. You can see more information on the delays on USPS website:https://faq.usps.com/s/article/USPS-Coronavirus-Updates-Expected-Delivery-Changes

Garnel G

5 years ago

I wouldn't use this people again. I order a product . There was a error with the address it was been shipped too. Try calling they never answered the phone. Once they return my call by text. They toll me there was nothing they can do. No product and no money!

Business response:

Dear Garnel, You provided us with the information to ship your order to, and we shipped the order the same day. You contacted us 3 days after we shipped the order and informed us that you made an error in providing us with the incorrect address. We responded immediately to all your calls, texts and emails and informed you that unfortunately after the order is shipped, we can not make a change to the address.

Steve B

5 years ago

One star is too much. Never received a confirmation email after my order was placed. Waited two days and called. No one answered the phone. Texted the company number. Awful customer service. Said my part would arrive on the following Tuesday. I asked for a tracking number. I was told there wasn't one. If you like being lied to and paying for parts you'll never get, then this would be the place to order from. Complete fraud!

Business response:

Dear *****, We are sorry to hear you experienced bad service. The order was shipped and delivered. For the inconvenience we have went ahead and issued a refund as well.