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RepairPartsUSA.com
- Retail
- Sunrise, FL
About this business
Location details
10260 NW 47th St, Sunrise, FL, 33351, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolute rubbish. I ordered a part and specified very clearly exactly what I was looking for in the comments. They sent me the wrong part. I called them; no answer. I left a voicemail. I sent an email. No answer. But damn, they are really good at sending out these survey reminders every day so, as requested, I am leaving feedback.
Business response:
Dave, We are sorry to hear about the inconvenience. A customer service rep has reached out to you
Battery arrived as scheduled and works fine after giving it a full charge
My Item was never received.
Business response:
USPS shows the order was delivered: https://*****************/TrackConfi********_input?qtc_tLabels1=XXXXXXXXXXXXXXXXXXXXXX
I sent in for my iPhone 7 Plus glass screen cover and they sent me the wrong one I have been trying for several days by email and by phone and I cannot get a response so I am SOL as of now
Business response:
Dear Greg, We responded to your emails regarding the issue.
I've been trying to reach this company through message and phone because I was sent the wrong product...no refund and I had to purchase the item needed from another source. Also, no one answers the phone or direct messages to resolve this issue.
The screen protector then I purchased does not work. The top part sticks to the phone the bottom part is Bode have been trying to get in touch with the company for several days Left a message on their machine still have not had anyone contact me.
Honestly I thought they were a trusted site I received my part in days however I needed a exchange and there customers service is ***** and I'm starting to think there not as great as I thought so now I'm left with a wrong part and I think I got scammed
Business response:
Dear ******, According to the emails, you ordered the incorrect part. We provided return instructions on how you can send it back.
The worst customer service I've ever experienced in a business, they state on their website that the parts are 100% guaranteed and that's not the case, they wont reply to your emails nor put the customer first, i will not deal with this company again and id advise you not to do so as well.
I purchased a screen and digitizer for an iPhone 7 from this vendor. The part is defective, (missing part of the cable that attaches to the connection near the home button). I've been call the customer service number several times daily for the past 4 days during their business hours. I've left contact info and never received a call back. I emailed their customer service email and again did not receive a response. In the meantime, I had another iPhone screen to repair and mistakenly ordered the 7 again but need the 6. I had ... read more
Business response:
Dear ******, We reviewed the correspondence and see that you contacted is via email and we responded within 5 minutes. Your original email was incoherent and we asked to please clarify the issue and you never responded. We then communicated with you on returning the item. If you need further assistance we will be glade to help.
Frequently asked questions about RepairPartsUSA.com
How is RepairPartsUSA.com rated?
RepairPartsUSA.com has a 4.1 star rating with 5,721 reviews.
When is RepairPartsUSA.com open?
RepairPartsUSA.com is closed now. It will open at 10:00 a.m.