RepairPartsUSA.com

Molly M 

on BBB

5 years ago

I ordered a black S-Pen for a Galaxy Note8, order #XXX, and received a notification that it was shipped on November 26- it never arrived. I opened a ticket with USPS who verified they delivered to the wrong address. USPS says it is unrecoverable and that the sender (This company) is required to file a claim with them and issue me a refund. I have called over 60 times, emailed, and left messages, all with no response. At this point I would like either a full refund or for the item to be sent to me again. Please honor your hig... read more

Pinoy916 

on BBB

5 years ago

I ordered a Samsung Galaxy S8 - Full Edge Black Tempered Glass Screen Protector form them and receiving the items in the mail, It was cracked and broken. Tried getting in contact with them but, no results. Everything else was fine but, disappointed on the Samsung Galaxy S8 - Full Edge Black Tempered Glass Screen Protector. 

arose 

on BBB

5 years ago

Just as stated when I ordered it. Shipped fast, received as expected. You get what you expect. 

Kent 

on BBB

5 years ago

I also have trouble getting in touch with them. I received the wrong product. Numerous calls and emails. Still nothing. I wouldn't recommend buying anything from these shysters. 

James M 

on BBB

5 years ago

I ordered a screen protector for my Note 8. I paid for 2-3 day shipping, it took 4 days. When it got there, it was the wrong product. It actually cracked before I even got it on the phone. That's how I knew it was the wrong product. I emailed them directly more than 2 days ago to ask for a refund or the right product, and haven't gotten a response yet. The site says you should get a reply within 24 hours. But still nothing. Very disappointed. 

Chee Hoi L 

on BBB

5 years ago

Ordered an item a week ago and received an email notifying me that they are processing the order and will send a notification of the item shipping. Website states that items will ship in 2-3 business days but it has been a week since. No shipping notification for a week, no response to phone calls, no responses to repeated email inquiries. Feel like I got scammed. 

Jevean C 

on BBB

5 years ago

Order a battery for my iphone 6s and man the battery was good af :) 

Devin G 

on BBB

5 years ago

Never received my Product. Package was ripped open and had absolutely nothing in it and when I tried to contact customer service no one would answer the phone. When I contacted them via email to start a feud with fedex they basically told me "that's impossible that's never happened before" like they're telling me tough luck like get over it. Will NEVER EVER order from these people again. I paid 90$ for a piece of paper. 

Mcfoo7 

on BBB

6 years ago

Worst service I have ever had from an electronics repair company. I had an iPhone XR screen ordered and everything looked great. I go to put the screen on and only half of the screens digitizer works. I think "OK, that's not super uncommon to get a defective screen. I'll just let them know so they can send me a mailing email to send it back and them send a new one." Their only response was "We don't pay for return shipping"........thats all. No remarks saying where to send it or even a sorry that it had happened. This was fo... read more