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RepairPartsUSA.com
- Retail
- Sunrise, FL
About this business
Location details
10260 NW 47th St, Sunrise, FL, 33351, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Run Away, fast and hard. Took order and payment. Customer service non-responsive. Sent emails, texts, and no one answers phone. Parts were never shipped. Just sent notice to cancel order and refund payment to credit card. Might as well hold my breath. AVOID THEM.
Business response:
Hi Mike, Our orders are shipped the same day if placed by 4pm. It seems your order was lost in transit. USPS this past week has not been "on top of their game", but it is understandable due to the whole Corona Virus issue. We did cancel your order immediately as requested. We apologize for the inconvenience caused.
I wish I could put 0 stars. My phone screen came in damaged packaging. I tried to install the screen, and there was visible was damage to the screen. I was told by customer service it was my fault it came in a rain soaked envelope that was partly opened. Won't even accept return or replacement. I do this professionally, I have ordered many screens but now I no longer will.
i paid double for next day delivery which altogether add up to $52 and im on day 2 of waiting. DONT PAY FOR NEXT DAY DELIVERY
Business response:
Hamilton, Your order was placed after 4pm. As noted on the checkout process if the order is placed after 4pm, then the order will ship the next day, which is what happened in your situation.
I don't buy it, that this company has near 5 stars for reviews. I ordered a replacement screen for an iPhone 7 (black), but received a white one instead. No big deal, they didn't send the correct one to begin with. However, it was the lack of communication that really irked my nerves and made me change my mind from exchanging for the correct screen to returning it for a refund. After I received an initial response to ship back the screen so they can send me the correct one, they disappeared. I sent them three emails afterwa... read more
I never received the parts that I ordered, I called them and they never answered the phone. They finally answered my email and told me that they already sent it to me, but it never arrived.
Business response:
Dear ******* The order shows delivered. here is the tracking: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=XXXXXXXXXXXXXXXXXXXXXX
I never received my parts, even when the tracking said it was delivered. Typically this would be a case to be solved by USPS, but when I also alerted them of this issue, they accused me of scamming them! All while they gave me barely any answer or compromise via email, and never answered their phones during business hours or the message I left. I used to work for one of the premier repair stores in the country and wanted to give them a try. Why would I scam them when I still have a need to have my phones fixed and NO parts t... read more
Business response:
Your package shows delivered: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=XX.
They sent the wrong parts I told them a note 10 plus not a note 10, can not use them, sent email but no response. They need to fix it or refund my money.
Business response:
You did not purchase a note 10 part, you purchased a Note 5 part. We provided return instructions to you.
Correct part and shipped fast, but the phone charger port was shipped with no padding inside a regular envelope. Glue joints are peeling and metal screw tabs are bent. A simple padded envelope would have made the difference. Probably won't order here again.
Think below says enough.... very very poor professionalism and overall conduct start to finish. Hi, We will get a toolkit shipped out to you today. On Mon, Dec 2, 2019 at 1:53 PM **** ** wrote: I can go back and write a better review that your company has made good on the business transaction and stood behind a good reputation that was what made me want to do business with your company to begin with. But that is dependent on how you and your company want to handle this. So far as you can tell I am not at all pleased with wha... read more
Frequently asked questions about RepairPartsUSA.com
How is RepairPartsUSA.com rated?
RepairPartsUSA.com has a 4.1 star rating with 5,520 reviews.
When is RepairPartsUSA.com open?
RepairPartsUSA.com is closed now. It will open at 10:00 a.m.