RepairPartsUSA.com

Devin G 

on BBB

6 years ago

Never received my Product. Package was ripped open and had absolutely nothing in it and when I tried to contact customer service no one would answer the phone. When I contacted them via email to start a feud with fedex they basically told me "that's impossible that's never happened before" like they're telling me tough luck like get over it. Will NEVER EVER order from these people again. I paid 90$ for a piece of paper. 

Mcfoo7 

on BBB

6 years ago

Worst service I have ever had from an electronics repair company. I had an iPhone XR screen ordered and everything looked great. I go to put the screen on and only half of the screens digitizer works. I think "OK, that's not super uncommon to get a defective screen. I'll just let them know so they can send me a mailing email to send it back and them send a new one." Their only response was "We don't pay for return shipping"........thats all. No remarks saying where to send it or even a sorry that it had happened. This was fo... read more

Richard N 

on BBB

6 years ago

Sent me wrong part and won't do anything to resolve the issue, just want what I paid for. 

Nicholas L. 

on BBB

6 years ago

The part I received was sent to me quickly, and it was the correct part that fit nicely. However, the part was faulty and did not work properly. This was not a big deal to me if they would have sent me a replacement. But after emailing them multiple times, calling them(They don't answer their phones) and leaving voicemails that are not returned, I do not recommend ordering through them. I have been trying to get in touch with them the last two weeks, to no avail. I see someone below had a similar problem in not being able to... read more

Will F. 

on BBB

6 years ago

First of all I contacted them directly and got no response but they sent a damaged digitizer for an iPad and all the premium screens I paid extra for were actuallly grade a . They have premium lcd that they charge more for and grade a which are little cheaper but in reality as I found they are all grade a . They don't have premium it's false advertising. So in short don't do business with them unless you like to throw money away!!! 

rojerio c. 

on BBB

6 years ago

these people send me the wrong battery for a ipad 6th gen model a1954 which i paid $1799 i kept emailing them they didn't respond til 2 days later after i told them that i was going to report them as fraud then they responded, saying what did we send you and for me to send them pictures and i did so it took another 2 days then they emailed me stating that send the product back and they would an exchange so i paid $4.65 to mail it back thinking it was going to be an exchange for the right battery and when they received it apr... read more

Kerry K. 

on BBB

6 years ago

Well, shipping was quick. iPad screen arrived smashed inside the box. Damaged while packaging. 2 voicemail and 3 emails later they finally responded with a replacement is on the way. Hopefully this one won't be smashed too 

Dave N. 

on BBB

6 years ago

Absolute rubbish. I ordered a part and specified very clearly exactly what I was looking for in the comments. They sent me the wrong part. I called them; no answer. I left a voicemail. I sent an email. No answer. But damn, they are really good at sending out these survey reminders every day so, as requested, I am leaving feedback. 

Ricardo A. 

on BBB

6 years ago

Battery arrived as scheduled and works fine after giving it a full charge