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Republic at Sam Houston
- Apartments
- Huntsville, TX
About this business
Location details
1300 Smither Dr, Huntsville, TX, 77340, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Roach infestation, black mold, damages thru out the unit, extremely dirty kitchen, it was requested to have room mates that did not drink, smoke, and have parties. well the kitchen had about 20 bottles of alcohol. trash in the living room. the lady who said was the manager was totally negative at not wanting to provide a new apartment nor did she want to cancel the lease and refund the payment made. I showed her the pictures and video and she said they could take care of it in 2 hrs which is a lye. The approved process is ... read more
Business response:
We are sorry for the frustrations you and your family have undergone, Paola. The images and comments you've shown here do not represent the fact that you requested an early move-in, therefore negating the ability to satisfy any requests regarding roommates. We advise against early move-ins for this very reason, as the unit will be lived in and not cleaned/prepped before a new resident enters. As this is an ongoing matter that won't serve a beneficial purpose being discussed in a review response, we ask that you please utiliz... read more
Been a resident with for 2 years and they charge ridiculous fees. Turned in my keys just a day late and they charged me $195 for it. They’ll do anything just to charge ridiculous fees.
Business response:
We apologize for the issue and your frustrations, Chris. As the lease states, we need the units unoccupied as designated by the resident's move-out notice so we can begin the process of turning and preparing for the new occupant. This fee (and any others you may have questions about) can be explained over the phone or by reviewing your lease document. If you care to discuss this further with our team, please call our on-site crew at (936) 249-0943 when you have the time. Thank you for your insight, Chris.
Concerning the current pandemic, Campus Advantage and by extension, the Republic at Sam Houston, has preyed on college students who have been impacted by COVID-19. The most they could do was eliminate the additional online fee for rent in a portal where the payment system may or may not show your balance. However, this is not my first time having a problem at Republic. I have lived here since 2015 for my bachelor’s and my now my master’s degree and have seen how much the quality of service has declined. Just within 2019-20... read more
Business response:
Thank you for fully detailing your comments and concerns about your Republic experience to date, Yamilex. It's with this sort of feedback that we a re provided a clear picture of how to develop and grow to be the best community we can be for all residents. As we continue to navigate the situation surrounding COVID-19, we're doing everything we can to provide and notify residents of the options available, as well as the steps we've taken to help alleviate financial stress that many are experiencing (waived fees, deferred paym... read more
Rent is way too expensive for what you get. The online payment portal charges an additional $15 as a "convenience fee" and they did nothing about the neighbors who were excessively loud all year long.
Business response:
We're sorry your experience at Republic was turned sour between pricing and the fees online. The online payment portal charges a fee to utilize it, the convenience being for residents that cannot always make it by the office to drop off a check. If you have any complaints regarding noise, simply notify a CA or inquire about our noise ordinance hotline you can use while the office is closed.
RecommendedI am currently looking to Sublease my apartment for the Spring Semester of 2020. Please contact me if you are interested.
Business response:
Let's see if we can help Ashley with her sublease, guys! :) If we can help in any way, please let us know.
This place is awful! Do not sign. The office staff constantly lie about making sure you are happy. They overcharge you when their system for paying rent messes up. They steal lightbulbs and lie about what floor you are promised to have. Don’t waste your time here!
I have been waiting to write this review since I moved out in July, but wanted to get my final statement to make sure there was no unexpected charges first. DO NOT SIGN HERE. This place seems nice when you take a tour and everyone seems friendly but this is the last place anyone should want to live in Huntsville. I had issues from day 1 of signing my lease at this complex and the office staff are very incompetent when it comes to handling any situation. I was told that if I signed by a certain day I would get a certain prom... read more
Business response:
Hey Kathleen, this is Hannah from Republic. I wanted to address this as quickly as I could because you deserve the reply your review warrants. Thank you for accumulating your entire stay from start to finish in a review for our team to garner insight from. We have some notes regarding the situations you described just so we can provide a clearer picture for you and other Google readers. The concern with the promotion on your app was due to your guarantor's lack of providing info needed, which left your lease incomplete passe... read more
My little sister just moved here due to Haven at M apts not being ready. I am EXTREMELY upset because they gave her the wrong apt #. The way she found out was by another girl coming in claiming that was the room the leasing office gave her. We received the keys to this unit around 10:30am, helped her get settled in, then left back to Houston. The girl who claimed that room belonged to her came at 4pm, 1hr before the leasing office closes. My sister went to the office to ask them what was going on and they told her she had to... read more
Business response:
We're very sorry for this major inconvenience to your sister during move-in, Monica. To provide a bit of insight from our end since we are representing ourselves here, move-in day is the most difficult and strenuous day in the student housing industry for every property nationwide. We do everything and anything we can to accommodate all of the students coming in, as well as the issues that are presented along the way. I'd like to personally apologize that we didn't have a hand to help move her belongings out of the room. If ... read more
If I could leave zero stars for this apartment complex, I would. Since moving in, a year ago, there has been nothing but issues. I am now in my second unit at the Republic of Sam Houston & nothing has improved. To start, when moving into my first apartment, the problems were endless: the front door didn't shut properly, the dishwasher leaked, the toilet wasn't properly secured, mold in the outside storage(which they simply painted over)my clothing dryer didn't work... the list goes on. Later on in the year, I began to have A... read more
Business response:
Alexandria, thank you so much for your thorough review and for choosing to live with us at Republic. We’d like to initially say we’re very sorry about the hassle you’ve experienced with your prior unit and the one you’re currently occupying. As I cannot speak to your first unit since I was not here at the time, I’m happy to provide some insight and assistance for your current unit. The cabinets have natural wear on them, and I’ve spoken with our maintenance team to have them repaired for you. As you and I have spoken offline... read more
Frequently asked questions about Republic at Sam Houston
How is Republic at Sam Houston rated?
Republic at Sam Houston has a 3.3 star rating with 547 reviews.
When is Republic at Sam Houston open?
Republic at Sam Houston is open now. It will close at 5:00 p.m.