The 2021 state of Experience Marketing: How marketers turn happy customers into revenue
The pandemic has accelerated the digitalization of customer experiences by several years, and it’s no longer enough to merely advertise then hope customers show up. In fact, 57% of marketers say that managing online reputation is now more important than advertising. To better understand the impact of this evolution we conducted a comprehensive survey of marketers, across a wide range of industries, to identify the most effective channels and strategies to accelerate growth post-pandemic. Download the report today!
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In this report, you’ll learn:
- The top sources for attracting new customers
- How online reputation impacts revenue
- The channel marketers use to engage with customers daily
- The new business essential for marketers
- ...and much more!
Birdeye gets you real results that help you be chosen
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Data is from over 70,000 Birdeye business customers
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.